PASSENGER ASSISTANT

Priority Dispatch Corp.; Virginia; On-site; USD 10,000 - 60,000; Full time

Job summary

Join an established industry player as a Wheelchair Agent, where your role is vital in ensuring safe and friendly transportation for passengers with special needs. This position involves coordinating with dispatchers, assisting passengers, and maintaining a professional appearance at all times. Your dedication to customer service and attention to detail will make a significant impact on the travel experience of those you assist. If you are passionate about helping others and thrive in a dynamic environment, this opportunity is perfect for you!

Qualifications

• Must have reliable transportation and be able to pass drug tests.
• Ability to read, write, and follow instructions in English.

Responsibilities

• Transport passengers safely to and from required locations.
• Provide special assistance and general information to passengers.
• Coordinate with dispatcher and gate agents for wheelchair assistance.

Skills

Communication Skills

Customer Service

Attention to Detail

Education

High School Diploma or GED

Job description

Job Details

Job Location: DULLES, VA

Salary Range: Undisclosed

Description

Wheelchair Agent with IMMEDIATE CONSIDERATION!

PRIMARY DUTIES AND RESPONSIBILITIES:

• Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident.
• Provide special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations.
• Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public.
• Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers.
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes.
• Complete incident reports for accidents and out of the ordinary events while transporting passengers.
• Complete wheelchair logs to document pushes.

PHYSICAL REQUIREMENTS:

• Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift.
• Must be able to lift, carry, and/or hold 75 pounds or more.

KNOWLEDGE, SKILLS, AND ABILITIES:

• If over 18 a High School Diploma, GED or equivalent may be required in some locations.
• Must have reliable transportation.
• Ability to read, write, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements.

APPEARANCE:

• Maintain a neat, well groomed, professional image at all times.
• Meet uniform standards as required.
• No facial piercings.
• No tattoos below the wrist or above the neck.

Qualifications