Airline Metadata & Quality Specialist (Hybrid)

Anuvu Anuvu; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Disability & life insurance

Flexible scheduling

Employee assistance

Job summary

Anuvu, based in Atlanta, GA, is seeking a Metadata Specialist to support airline metadata across OEM systems. You will document processes, track milestones, manage high-priority metadata, and ensure on-time delivery to clients. The role involves regular meetings with the metadata and account teams, ownership of quality control, and proactive collaboration with internal and external partners.

Location: Atlanta, United States. Remote Options: Hybrid with regular travel required to client.

Qualifications

• 1–3 years data-entry/CMS experience or similar data experience preferred.
• Inflight industry experience is an added advantage but not essential.
• Extreme versatility and ability to function in high-paced environments.
• Ability to work across global regions and timezones.

Responsibilities

• Act as the subject matter expert for airline metadata across all OEM systems, offering support to the metadata team and Service Manager.
• Facilitate regular meetings and check-ins with the Metadata Team.
• Create and maintain process documentation, capturing airline-specific system nuances and client preferences.
• Develop, refine, and manage QC checklists to ensure metadata accuracy and compliance before final sign-off.
• Continuous process improvement – suggest and implement new processes to avoid errors or streamline metadata production.
• Ownership of key high-priority metadata updates (e.g., Safety Videos/PRAMs/airline marketing videos).
• Monitor encodes and ensure timely execution of content updates throughout the cycle.
• Investigate and resolve issues identified in OEM rack tests in collaboration with OEM partners and internal stakeholders.
• Monitor milestones and maintain deadlines, proactively following up with stakeholders and flagging delays.
• Assist with information flow into the metadata team and file tracking by the Service Manager.
• Maintain error logs and ensure corrections are actioned promptly.
• Conduct root cause analysis (RCA) and draft incident reports for onboard metadata errors.
• Training and development of the team.

Skills

Data entry

CMS systems

Metadata management

Quality control

Stakeholder collaboration

Tools

CMS

Job description

Anuvu, based in Atlanta, GA, is seeking a Metadata Specialist to support airline metadata across OEM systems. You will document processes, track milestones, manage high-priority metadata, and ensure on-time delivery to clients. The role involves regular meetings with the metadata and account teams, ownership of quality control, and proactive collaboration with internal and external partners.

Location: Atlanta, United States. Remote Options: Hybrid with regular travel required to client.