Airline Catering Food Production Manager - On-Site Lead

SkyChefs; Baltimore (MD); On-site; USD 76,000 - 94,000; Full time

Job summary

SkyChefs in Baltimore is seeking a Food Production Manager - Airline Catering to lead a Customer Service Center and drive productivity, quality and safety in daily operations. You will plan schedules, manage costs and oversee on-time meal production and flight catering on-site.

The role requires a bachelor’s degree or equivalent, 3–5 years in management, and strong presentation, communication and analytical skills to continuously improve processes in a fast-paced environment.

Qualifications

• Strong presentation, communication, training and interpersonal skills.
• Proven ability to improve work processes and lead change in a fast, complex environment.
• Excellent analytical and conceptual skills.
• Demonstrated track record of understanding customer expectations and cost drivers (labor and product).
• Good knowledge of Microsoft Office and Windows-based applications.

Responsibilities

• Plan, organize and manage department operations within a Customer Service Center to meet productivity, quality and safety targets.
• Control department costs through effective manpower planning, scheduling and overtime.
• Ensure compliance with FDA, HACCP and safety regulations and customer specs.
• Ensure on-time and accurate production of food/equipment and flight catering.
• Investigate quality issues and implement corrective actions.
• Maintain positive relationships with internal and external customers.
• Provide data for annual business planning and budgeting.
• Optimize deployment of resources and drive continuous process improvements.

Skills

Presentation skills

Communication skills

Interpersonal skills

Training skills

Change leadership

Education

Bachelor’s degree or equivalent experience

Job description

SkyChefs in Baltimore is seeking a Food Production Manager - Airline Catering to lead a Customer Service Center and drive productivity, quality and safety in daily operations. You will plan schedules, manage costs and oversee on-time meal production and flight catering on-site.

The role requires a bachelor’s degree or equivalent, 3–5 years in management, and strong presentation, communication and analytical skills to continuously improve processes in a fast-paced environment.