Airline Cargo Supervisor — Lead Operations in Goose Bay

Pal Airlines; California (MO); Hybrid; USD 39,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Employer matching pension plan

Employee stock purchase plan

Personal travel privileges

Industry discounts

Job summary

Air Borealis in Goose Bay, NL is seeking a Cargo Support Supervisor to oversee cargo procedures, coordinate planning with cargo services, accept freight, update logs and ensure service quality.

The role requires 2+ years in airline operations, supervisory experience preferred, knowledge of Transport Canada cargo regulations, and the ability to work independently and in a team setting. Competitive pay and benefits are offered.

Qualifications

• 2+ years of relevant work experience in airline operations or related industries considered an asset.
• Supervisory/management experience would be a preferred asset.
• Post-secondary education would be considered an asset.
• Knowledgeable of applicable cargo handling and Transport Canada regulations
• Experience in enhancing operational efficiency and safety
• Must be able to work independently and in a team environment.
• Must be detailed and driven with the ability to process information quickly.

Responsibilities

• Overseeing and coordinating Cargo procedures and review, evaluate and implement new procedures.
• Establish work priorities and delegate work to Cargo Agents.
• Ensure deadlines are met and procedures are followed.
• Co-ordinate and plan for cargo services, such as visiting selected businesses, meeting with individuals, drop off of brochures and rates and following up with phone calls.
• Accept customer freight and inquiries.
• Update customer log.
• Ensure customers’ needs are satisfied.
• Develop marketing strategies.
• Supervisor cargo service representatives and ensure the efficient day to day operations of the cargo lobby.
• Arrive/depart flights in Amelia cargo.
• Support coastal agents with Amelia cargo when necessary.
• DSR reconciliations and bank deposits preparation including delivery the bank.
• Review weekly cargo billing and advised YYT accounts of discrepancies.
• Other duties as assigned.

Skills

Cargo handling knowledge

TCA regulations knowledge

Operational efficiency

Safety minded

Independent and teamwork

Attention to detail

Education

Post-secondary education

Supervisory/management experience

Job description

Air Borealis in Goose Bay, NL is seeking a Cargo Support Supervisor to oversee cargo procedures, coordinate planning with cargo services, accept freight, update logs and ensure service quality.

The role requires 2+ years in airline operations, supervisory experience preferred, knowledge of Transport Canada cargo regulations, and the ability to work independently and in a team setting. Competitive pay and benefits are offered.