Airfreight Supervisor: Lead Operations & Growth

Deutsche Post; Dallas (TX); On-site; USD 80,000 - 106,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Dallas, TX seeks an Airfreight Supervisor to oversee air freight movements, documentation, and customer inquiries. You will supervise staff, manage budgets, and drive KPI performance in a fast-paced environment.

The role requires 4+ years in airfreight operations, leadership experience, and fluency in English and Spanish. Strong knowledge of CargoWise and MS Office is preferred. Salary ranges and benefits apply to non-union employees.

Qualifications

• 4+ years’ experience with Airfreight operations and documentation within a freight forwarding or airline environment required, air export preferred.
• 1+ years' leadership experience strongly preferred.
• DG / Hazmat / TSA regulation working experience preferred.
• Bilingual English and Spanish preferred.
• CargoWise software experience a plus.
• BA/BS preferred.
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point).
• Strong leadership, communication and presentation skills.

Responsibilities

• Responsible for Air Freight product profitability including continuous improvement processes to increase efficiencies, reduces waste, and improve performance to our customers.
• Supervisor and control ground cost margins and prepares monthly activity / revenue reports.
• Prepares and provides customers and overseas offices with rate quotations.
• Leads related vendors to ensure the highest level of service is achieved as well as assists and answers customer inquiries and other related customer service functions.
• Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of key performance indicators (KPIs).
• Assists in annual budget preparation for area of responsibility.
• Supervises staff, responsible for hiring, coaching, training, and developing staff.
• Maintains employee records and completes yearly employee performance reviews.

Skills

Airfreight operations

Leadership

DG / Hazmat / TSA regulation

Bilingual English and Spanish

CargoWise

BA/BS

Microsoft Office

Education

BA/BS preferred

Tools

CargoWise

Job description

DHL Global Forwarding in Dallas, TX seeks an Airfreight Supervisor to oversee air freight movements, documentation, and customer inquiries. You will supervise staff, manage budgets, and drive KPI performance in a fast-paced environment.

The role requires 4+ years in airfreight operations, leadership experience, and fluency in English and Spanish. Strong knowledge of CargoWise and MS Office is preferred. Salary ranges and benefits apply to non-union employees.