Field Services Supervisor — Global Logistics Lead

DHL Air (UK) Ltd; South Houston (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Bonus/incentive programs

401K with company match

Medical/Dental/Vision

Paid time off

Training opportunities

Job summary

DHL Express in Texas seeks a Field Service Supervisor to coordinate the movement of parcels by air and ground, overseeing international import/export operations and ensuring policy compliance. You will lead a unionized team, manage workflow, and drive service quality to satisfy customers and optimize profitability.

Ideal candidates have supervisory experience, strong Excel/Outlook skills, and a focus on safety and cost control; this on-site role offers growth and a competitive benefits package.

Qualifications

• BS/BA and 2+ years of supervisory experience.
• Valid Driver's License and MVRS compliant.
• Excellent customer service and communication skills.
• Pre-employment background and drug screening required.

Responsibilities

• Oversee daily airport ramp operations and freight handling.
• Coordinate import/export shipments with customs and partners.
• Manage staffing, training, and performance of 8–12 staff.
• Monitor KPIs and budget; implement process improvements.
• Utilize MS Office (Excel/Outlook) for reporting.

Skills

Supervisory leadership

Customer service

Team motivation

Communication

Problem solving

MS Office (Excel/Outlook)

Education

BS/BA in related field

Tools

Excel

Outlook

Job description

DHL Express in Texas seeks a Field Service Supervisor to coordinate the movement of parcels by air and ground, overseeing international import/export operations and ensuring policy compliance. You will lead a unionized team, manage workflow, and drive service quality to satisfy customers and optimize profitability.

Ideal candidates have supervisory experience, strong Excel/Outlook skills, and a focus on safety and cost control; this on-site role offers growth and a competitive benefits package.