Airfreight Supervisor

DHL Global Forwarding; Dallas (TX); On-site; USD 80,000 - 106,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding, based in Dallas, TX, seeks an Airfreight Supervisor to oversee timely and accurate movement of air freight shipments and documentation. You'll manage rate quotes, supervise staff, and drive KPI performance in a dynamic freight environment.

The role emphasizes leadership, process improvements, and collaboration with customers and overseas offices, with a focus on guiding a skilled team in a global logistics setting.

Qualifications

• 4+ years’ experience with Airfreight operations and documentation.
• 1+ years leadership experience preferred.
• DG / Hazmat / TSA regulation working experience preferred.
• Bilingual English and Spanish preferred.

Responsibilities

• Oversee air freight movement and documentation accuracy.
• Manage profitability and continuous improvement for air freight.
• Prepare and provide rate quotations to customers and overseas offices.
• Lead vendors to ensure high service levels and handle inquiries.
• Ensure accuracy of invoices, bills of lading, and KPIs.
• Assist in annual budget preparation for area of responsibility.
• Supervise staff, hire, coach, train, and develop team.
• Maintain employee records and annual performance reviews.

Skills

Airfreight operations

Leadership

DG Hazmat TSA

Bilingual English Spanish

CargoWise

BA/BS

Microsoft Office

Communication & presentation

Education

BA/BS preferred

Tools

CargoWise

Job description

Job Title: Airfreight Supervisor

Job Location: Dallas, TX

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for an Airfreight Supervisor to oversee the timely and accurate movement of air freight shipments and documentation. This position will be based at our Dallas, TX location.

Key Responsibilities

• Responsible for Air Freight product profitability including continuous improvement processes to increase efficiencies, reduces waste, and improve performance to our customers
• Supervisor and control ground cost margins and prepares monthly activity / revenue reports.
• Prepares and provides customers and overseas offices with rate quotations
• Leads related vendors to ensure the highest level of service is achieved as well as assists and answers customer inquiries and other related customer service functions
• Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of key performance indicators (KPIs)
• Assists in annual budget preparation for area of responsibility
• Supervises staff, responsible for hiring, coaching, training, and developing staff.
• Maintains employee records and completes yearly employee performance reviews

Skills / Qualifications

• 4+ years’ experience with Airfreight operations and documentation within a freight forwarding or airline environment required, air export preferred
• 1+ years' leadership experience strongly preferred
• DG / Hazmat / TSA regulation working experience preferred
• Bilingual English and Spanish preferred
• CargoWise software experience a plus
• BA/BS preferred
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
• Strong leadership, communication and presentation skills

Pay Range: $79,777.50 - $106,370.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.