Airfreight Ops & Documentation Specialist

A.P. Moller - Maersk; Compton (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Maersk is seeking a team member to own airfreight file management, documentation, and customer invoicing in the system. Responsibilities include all post-booking file management, documentation, system updates, and operational finance to ensure accurate billing and records.

The role involves proactive communication with customer service for exception handling and query resolution, supporting customers under purview and maintaining compliant processes throughout airfreight operations.

Responsibilities

• Owns all Airfreight Operations activities under file management for customers post booking.
• Manages documentation, system updates, and operational finance; supports customer service in queries and exception handling.
• Proactively communicates with customer service to resolve exceptions and support customer queries.

Job description

Maersk is seeking a team member to own airfreight file management, documentation, and customer invoicing in the system. Responsibilities include all post-booking file management, documentation, system updates, and operational finance to ensure accurate billing and records.

The role involves proactive communication with customer service for exception handling and query resolution, supporting customers under purview and maintaining compliant processes throughout airfreight operations.