Air Operations Specialist

A.P. Moller - Maersk; Compton (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Maersk is seeking a team member to own airfreight file management, documentation, and customer invoicing in the system. Responsibilities include all post-booking file management, documentation, system updates, and operational finance to ensure accurate billing and records.

The role involves proactive communication with customer service for exception handling and query resolution, supporting customers under purview and maintaining compliant processes throughout airfreight operations.

Responsibilities

• Owns all Airfreight Operations activities under file management for customers post booking.
• Manages documentation, system updates, and operational finance; supports customer service in queries and exception handling.
• Proactively communicates with customer service to resolve exceptions and support customer queries.

Job description

Owns the job file and also has responsibility for creating and updating
relevant documentation and Customer Invoices in the system.

Owns all Airfreight Operations activities under file management for thecustomers under purview including:All file management activities post booking.Documentation.System updates.Operational finance.Proactive communication with customer service in case of exceptions.Support of customer service in customer query resolution and exceptionhandling.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.