Airfield Emergency Dispatcher: Rapid Response & Dispatch

Memphis-Shelby County Airport Authority; United States; On-site; USD 43,000 - 47,000; Full time

Job summary

Memphis-Shelby County Airport Authority is seeking an Airport Emergency Dispatcher to monitor emergency and non-emergency radio frequencies, CCTV, access control, and CAD systems, and to dispatch fire, police, and operations personnel as incidents arise. Under moderate supervision, you will maintain regulatory compliance, coordinate with staff, and deliver clear communication with airport tenants and other personnel in urgent situations.

Position requires Associate Degree; ACE or C.M.

Qualifications

• Associate degree or equivalent required.
• ACE Security and/or C.M. designation preferred.
• Must obtain NCIC certification within six months of employment.
• Three years of airport environment or emergency dispatch experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong organizational, time management and communication skills.

Responsibilities

• Operates Airport Communication Center phones, radio, paging and CAD systems to monitor and dispatch.
• Monitors CCTV and access control to oversee airport buildings, grounds and AOAs.
• Ensures compliance with FAR Part 139, TSR 1540/1542, and issues NOTAMs when needed.
• Responds to routine and emergency calls and coordinates resources for incidents.
• Maintains critical documentation and communicates with staff, tenants and contractors.

Skills

Emergency Service Dispatching

Microsoft Office

Communication skills

Time management

Teamwork

Education

Associate Degree/equivalent

ACE Security Certification

NCIC Certification

Tools

Outlook

Word

Excel

PowerPoint

Job description

Memphis-Shelby County Airport Authority is seeking an Airport Emergency Dispatcher to monitor emergency and non-emergency radio frequencies, CCTV, access control, and CAD systems, and to dispatch fire, police, and operations personnel as incidents arise. Under moderate supervision, you will maintain regulatory compliance, coordinate with staff, and deliver clear communication with airport tenants and other personnel in urgent situations.

Position requires Associate Degree; ACE or C.M.