Airport Ops Dispatcher: Emergency Communications Pro

Lehigh Northampton Airport Authority; Allentown (Lehigh County); On-site; USD 52,000 - 76,000; Full time

Job summary

Lehigh Northampton Airport Authority seeks a Public Safety Telecommunicator to monitor NOTAMs, CCTV and emergency communications. The role supports airport operations, coordinates with FAA, police and fire units, and provides essential customer information to tenants and the traveling public.

The position requires strong English communication, proficiency with standard office software, and the ability to work nights, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Excellent English language skills (speaking, reading, writing).
• Able to pass security and employment requirements.
• Proficient in Word, Excel, Outlook; keyboard at 40 wpm.
• Must wear uniform and PPE; available nights, weekends, and holidays.

Responsibilities

• Monitor NOTAMs and CCTV; dispatch safety concerns.
• Operate public address and paging systems.
• Respond to airport and aircraft emergencies; coordinate with agencies.
• Provide customer assistance and information at the terminal.
• Maintain security access controls and badge management.

Skills

Emergency comms

Public safety

Two-way radio

Notam monitoring

Typing 40 wpm

Education

APCO PST I

FEMA ICS-100

FEMA ICS-200

FEMA ICS-700

FEMA ICS-800

HazMat Awareness

Tools

Word

Excel

Outlook

Job description

Lehigh Northampton Airport Authority seeks a Public Safety Telecommunicator to monitor NOTAMs, CCTV and emergency communications. The role supports airport operations, coordinates with FAA, police and fire units, and provides essential customer information to tenants and the traveling public.

The position requires strong English communication, proficiency with standard office software, and the ability to work nights, weekends, and holidays.