Aircraft Reliability Manager: Data-Driven Leader

United Airlines; Chicago (IL); Hybrid; USD 118,000 - 153,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Employee assistance program

Commuter benefits

Paid holidays

Paid time off

401(k)

Flight privileges

Job summary

United Airlines seeks a Manager of Reliability in its Technical Operations group to lead a team of engineers, drive reliability initiatives, and partner with regulators. The role emphasizes data-driven analysis of aircraft performance, cross-functional collaboration, and strategic process improvements to enhance fleet reliability.

The position requires hands-on leadership, proficiency with analytics tools, and the ability to travel 10–15% while working a hybrid schedule in Chicago, IL.

Qualifications

• Bachelor's degree in a quantitative field or equivalent experience.
• Minimum 5 years in aircraft reliability engineering or equivalent.
• Proven cross-functional leadership of engineering teams.
• Technical knowledge of Airbus and Boeing systems.
• Ability to work with diverse internal, external, and regulatory stakeholders.
• Strong analytical and troubleshooting skills.
• Ability to analyze data and report findings to an executive audience.
• Proficient in Microsoft Office with strong communication.
• Willing to travel 10–15%.
• Hybrid schedule: in-office Tue-Thu at Willis Tower, Chicago, IL.
• Authorized to work in the United States without sponsorship.
• Interview process required; reliable, punctual attendance.

Responsibilities

• Lead a team of reliability engineers overseeing regulatory, base maintenance, and strategic initiatives for Fleet Reliability.
• Identify, investigate, and analyze performance deterioration of aircraft reliability.
• Prepare and present performance trends, root cause analyses and corrective actions to management and regulators.
• Interface with teams across the company and with regulatory agencies regularly.
• Collaborate with BI and Reliability Analytics to develop trend monitoring reports using visualization tools.
• Interface with Data Analytics to support machine learning applications for maintenance data.
• Assist with other duties assigned by senior management.

Skills

Analytical skills

Leadership

Communication skills

Travel willingness

Education

Bachelor’s degree in quantitative field

Master’s degree (preferred)

Tools

Palantir Foundry

Spotfire

SQL

Python

Excel

Job description

United Airlines seeks a Manager of Reliability in its Technical Operations group to lead a team of engineers, drive reliability initiatives, and partner with regulators. The role emphasizes data-driven analysis of aircraft performance, cross-functional collaboration, and strategic process improvements to enhance fleet reliability.

The position requires hands-on leadership, proficiency with analytics tools, and the ability to travel 10–15% while working a hybrid schedule in Chicago, IL.