Aircraft Parts Sales Administrator

AMTRA Aero Component Solutions; Tulsa (OK); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) with company match

Job summary

AMTRA Aero Component Solutions is seeking a Sales Administrator to quote, price, and fulfill aircraft parts orders globally. You will manage RFQs, process orders, track shipments, and maintain accurate records in our ERP system while supporting cross-functional teams in inventory, purchasing, repairs, and shipping.

The role emphasizes strong customer service, data accuracy, and timely communication across internal departments and with customers, including handling international shipments when

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Working knowledge of sales order processes, component traceability, and serviceable/unserviceable parts documentation.
• Familiarity with airworthiness release documentation (FAA Form 8130-3) preferred.

Responsibilities

• Quote aircraft parts by researching market values, internal costs, and lead time.
• Process inbound RFQs and provide timely quote responses.
• Maintain and generate reports for management on quotes and sales activity.
• Process customer purchase orders, verify part numbers, pricing, and terms before entry.
• Maintain sales order records in the ERP system and track order status through shipment.
• Coordinate with purchasing for sourcing parts not in stock to support open orders.

Skills

Sales order processes

Component traceability

ERP systems

Office software (Outlook, Excel, Word)

Negotiation & problem-solving

Education

High school diploma or equivalent

Associate or bachelor’s degree in business, aviation, or related field preferred

Job description

The Aircraft Parts Sales Administrator supports the quoting, costing, pricing, sale and fulfillment of aircraft parts and components to customers worldwide. This includes quoting parts, processing sales orders, tracking shipments, and maintaining accurate order and customer records in the inventory ERP system. The Sales Administrator will have excellent customer service and serve as a primary point of contact for customer accounts, working closely with inventory, purchasing, repairs, and shipping/receiving to ensure orders are fulfilled accurately and on time.

Essential Duties and Responsibilities

Quoting

• Research market values, internal costs, and assign sales quote pricing to parts and material listed for sale by AACS.This may be owned material or consignment material.
• Process inbound RFQ’s via the quoting platforms to provide customers with timely quote responses.
• Provide established reports to management.Create reports to capture additional statistics that may help the sales team.Examples may include “hot part” reports, quote analysis reports, aging parts, or other helpful information.
• Request and compile market quotes to aid in formulation of quotes.
• Collaborate with the sales team and management to identify new sales opportunities and support account growth
• Support trade show, catalog, and other sales or marketing activities as needed.
• Process customer purchase orders for aircraft parts and components, verifying part numbers, quantities, pricing, payment, and delivery terms before entry.
• Prepare and issue sales quotes in response to customer RFQs, researching part availability, condition, pricing, and lead time.
• Maintain sales order records in the inventory ERP system, keeping order status, shipping information, and customer documentation current and accurate throughout the sales cycle.
• Track open sales orders from entry through shipment, coordinating with warehouse and shipping/receiving to meet customer delivery requirements, including expedited and international shipments.
• Generate and distribute required order documentation, including certificates of conformance, FAA Form 8130-3 releases, packing lists, and invoices.
• Process customer returns, exchanges, and credits in accordance with company policy.
• Coordinate with purchasing to source parts not currently in stock, obtaining quotes and lead times to support open customer orders.

Customer Support and Account Coordination

• Serve as a primary point of contact for assigned customer accounts, responding promptly to inquiries regarding order status, pricing, and part availability.
• Build and maintain strong customer relationships through responsive, professional communication by phone and email.
• Research part numbers, cross-references, and approved alternates to help identify solutions that meet customer requirements.
• Follow up on outstanding quotes to convert opportunities into confirmed orders.
• Resolve order discrepancies and customer concerns, working with inventory, quality, and shipping departments as needed.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in business, aviation, or a related field preferred.
• Working knowledge of sales order processes, component traceability, and serviceable/unserviceable parts documentation.
• Familiarity with airworthiness release documentation (e.g., FAA Form 8130-3) preferred.
• Proficiency with inventory/ERP systems and standard office software (e.g., Outlook, Excel, Word).
• Strong communication, organizational, and follow-up skills, with the ability to manage multiple open orders in a fast-paced environment.
• Customer-focused with strong negotiation and problem-solving abilities.

Working Conditions

• Primarily an office environment with regular phone and computer use.
• Occasional exposure to warehouse/shipping areas; may require lifting/moving objects up to 25 pounds.
• Occasional travel to trade shows or customer locations may be needed.

AMTRA Capital Partners, Inc. is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

• Competitive hourly rate.
• Group health and dental insurance policies.
• 401(k) retirement plan with company matching.