Air Logistics Controller

WFS Express, Inc.; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

DailyPay access

On-the-spot awards

Medical options

Travel discounts

Pet insurance

Wellness programs

401k program

Job summary

WFS Express, Inc. is seeking an Air Logistics Controller to act as the central data hub for local operations and customer communications. You will manage inbound/outbound logs, monitor flights and truck activity, and relay delays with professionalism.

The role requires data-entry experience, strong communication skills, and flexibility to work rotating shifts, including weekends. DailyPay and other employee benefits are highlighted in our program offerings.

Qualifications

• 2 years’ experience in Data Entry.
• Highschool diploma, GED or International equivalent.
• Excellent communication skills and ability to work under pressure.

Responsibilities

• Serve as central data hub for local operation and customer communications.
• Maintain logs for inbound/outbound trucks and flights.
• Communicate flight/linehaul delays and escalations to stakeholders.
• Create and send timely reports and maintain accuracy of data in systems.
• Handle inquiries by phone and email with professionalism.

Skills

Data entry

GWAM 35+

Communication

Education

Highschool diploma, GED or international equivalent

Tools

Microsoft Office (Excel)

Job description

Career Opportunities: Air Logistics Controller (14653)

Requisition ID14653-Posted07/29/2026-Regular Full-Time-Operations-United States-Texas

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on‑time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?

Job Summary

Controllers function as the central clearing house for all data and information for the local operation and the customer. In this role, the controller must maintain consistent and professional communication with warehouse operations, ramp operations, 3rd party trucking providers and the customer through phone calls and updates in the customers proprietary computer system.

The successful controller will be a subject matter expert in the customers standard work manual and use this as a guide to drive required communications. Examples of communications would include notice of flight/linehaul delays, operational escalationsand consumable inventories.

• Upkeep Inbound and Outbound Trucks Activity Logs.
• Professionally handle Inbound calls and outbound calls.
• Monitor Inbound and Outbound flights.
• Adapt to constant changes in procedures.
• Create and send reports on time “in the loop”.
• Display ability to work as a team.
• Able to work under pressure.
• Knowledgeable of Amazon Logistics System.
• Have ability to follow instructions.
• Be willing to work and be trained in all aspects of the operation.
• Detail Oriented.
• Must Be Flexible.
• Exceptional Communication Skills.
• Any additional tasks or job assignments assigned by management.
• 2 years’ experience in Data Entry.
• Highschool diploma, GED or International equivalent
• Professionally handle Inbound calls and outbound calls.
• Able to work under pressure and adapt to constant changes in procedures.
• Be willing to work overtime when needed.
• Detail Oriented with exceptional communication skills.

Preferred Skills

• Proficiency in Microsoft Office (Excel) is preferred.
• Warehouse experience preferred.
• GWAM of 35+ words per minute.

Physical Requirements/Working Conditions

• Ability to lift up to 50 lbs.
• Ability to sit for prolonged period.
• Ability to stand and walk for long periods of time.
• Ability to work in stressful working conditions and under pressure.
• Ability to work in seasonal and adverse weather conditions for extended periods of time.
• Ability to work rotating shift including weekends (i.e., Friday, Saturday & Sunday), holidays and days off.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.