Air Import Supervisor

DHL; Chicago (IL); On-site; USD 68,000 - 92,000; Full time

Job summary

A leading logistics provider seeks an Air Import Supervisor in Chicago to manage a team of specialists. The role involves overseeing import operations, ensuring compliance with regulations, and fostering relationships with suppliers. Ideal candidates will have significant experience in air freight and strong leadership skills. Join a dynamic team at DHL Global Forwarding and contribute to our commitment to excellence in logistics.

Benefits

401(k) with match

Stock Purchase Plan

Comprehensive healthcare plans

Paid Time Off for major holidays

Qualifications

• 3+ years experience in freight forwarding, Air Import preferred.
• Supervisory experience and strong analytical skills required.

Responsibilities

• Manage day-to-day work of Import Specialists.
• Ensure compliance with import regulations and document handling.
• Build relationships with suppliers and internal teams.

Skills

Communication

Leadership

Analytical Skills

Education

BA/BS

Tools

CargoWise

Microsoft Office

Job description

Req#: DPDHGLOBALAV271744ENGLOBALEXTERNAL

Job Title: Air Import Supervisor

Job Location: Chicago, IL

Pay Range: 68,722.50 - 91,330.00+ (Based on Experience)

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for an AIR IMPORT SUPERVISOR to manage and drive performance of a team of Import specialists (agents) to ensure customer and operations requirements are met or exceeded.

Key Responsibilities:

• Organizes, splits and plans day-to-day work of Import Specialists
• Supervises Transactional Operations in the receiving area (delivery arrangement, planning and follow-up of shipment in the receiving area)
• Ensures handling of required Import documents according to regulations and internal procedures
• Follows-up shipment status in the Import area and during transport; identifies incidents and ensures resolution of incidents
• Supports Operations and Customer Service in the incident and exception management resolution
• Creates, builds and maintains excellent relationships with key suppliers, internal and external
• Continuously monitors supplier (internal and external) performance and develops improvement plan when required
• Identifies training needs and opportunities to develop a highly skilled functional department
• Creates, builds and maintains relationships with other internal functions (e.g. OCC, Sales, OPS) and acts as subject matter expert for ad hoc operational questions with regards to accounts which are being serviced
• Ensures that proper implementation of customer has been conducted and collaborates with all Products to ensure successful customer launch
• Interacts with Warehouse, Product, and Global Service Centers, if required

Skills / Requirements:

• 3+ years’ experience in the freight forwarding industry, Air Import experience strongly preferred
• Supervisory and leadership experience preferred
• Extensive knowledge of Air Freight Import Customer Service and Operations
• Experience using CargoWise software a plus
• Exceptional communication and presentation skills
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point)
• Very strong analytical and decision-making skills
• BA/BS preferred
Pay Range: $68,722.50 - $91,630.00+ (Based on Experience)


Benefits: (All non-union employees)


• Total Compensation Package: We offer a competitive base salary.
• 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
• Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.
• Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
• Vision: Optional coverage for eye exams, frames, and contact lenses.
• Dental: Optional coverage for preventative, major, and basic dental services.
• Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

Why join DHL Global Forwarding?

We are part of the DHL Group the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

#LI-RL2

About the company

We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.