Air Import Specialist — Global Logistics & Growth Path

Expeditors International; Franklin (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

Stock purchase plan

Training and development

Career growth opportunities

Referral bonus

Job summary

Expeditors International is seeking an Air Import Lead Agent in Wisconsin to manage the movement of freight and information with a focus on exceptional customer service. You will ensure timely data entry, track and trace shipments, and coordinate with customers, brokers, and suppliers to support compliant import shipments.

The role emphasizes accuracy, proactive communication, and adherence to OPS and regulatory requirements, offering growth opportunities within a global logistics company.

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of air documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• IATA certification (preferred)

Responsibilities

• Ensure timely and accurate movement of freight and information within the Air Import Department.
• Provide exceptional customer service and accurate data entry into our operating system.
• Track and trace Air Import files as required, using daily workflows.
• Ensure timely delivery of freight to customers for Import shipments.
• Coordinate with customers and brokers for customs documentation and compliance.
• Assist with billing accuracy for clients and service providers.
• Maintain strong relationships with suppliers such as airlines and trucking companies.

Skills

Interpersonal skills

Proactive

Organizational skills

Communication

Education

IATA certification

Job description

Expeditors International is seeking an Air Import Lead Agent in Wisconsin to manage the movement of freight and information with a focus on exceptional customer service. You will ensure timely data entry, track and trace shipments, and coordinate with customers, brokers, and suppliers to support compliant import shipments.

The role emphasizes accuracy, proactive communication, and adherence to OPS and regulatory requirements, offering growth opportunities within a global logistics company.