Air Freight Operations Specialist

USCOR JAS FORWARDING (USA), INC.; San Francisco (CA); Presencial; USD 37.000 - 43.000; Tempo integral

Resumo da vaga

JAS Forwarding (USA), Inc. is seeking an Air Freight Operations Specialist to facilitate air export activities, coordinate shipments, and ensure compliance with applicable laws and procedures.

This role includes providing customer service to exporting customers and accounting agents, while performing bookings, rate provision, document production and problem resolution. The ideal candidate brings 2–5 years of air export experience, strong communication skills, and proficiency in Microsoft Office.

Qualificações

• Minimum 2–5 years’ experience handling air export shipments.
• Excellent written and verbal communication.
• Proficient with Microsoft Office Suite.

Responsabilidades

• Prepare and coordinate documentation for air export activities.
• Coordinate cargo pickup and transfer; monitor status.
• Communicate with export-related authorities, customers, and suppliers.
• Track shipments and update customers and agents.
• Process customer invoicing and payable approvals.
• Complete US AES filings.
• Manage carrier and vendor rates; obtain spot rates when necessary.

Conhecimentos

Air freight experience

Communication skills

Microsoft Office

Multitasking

Team player

Attention to detail

Formação

High School Diploma or GED

Ferramentas

Cargowise

Descrição da vaga

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Air Freight Operations Specialist is responsible for facilitating the movement of products, equipment, and materials via air freight. This position will ensure air freight is in accordance with organizational policy and procedure, and within compliance of relevant local, country and international laws and processes. This role is required to provide customer service to exporting customers and accounting agents, while performing bookings, providing rates, document production, and problem resolution.

ESSENTIAL FUNCTIONS

Prepare and coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all air export activities. Coordinate cargo pick up and transfer while monitoring the status. Communicate with export-related authorities, customers, and suppliers in all relevant territories and countries as necessary to ensure efficient, positive, and lawful relations to support activities. Manage and update carrier and vendor rates. Obtain spot rates when necessary. Communicate and correspond with overseas agents and clients in a timely manner, such as pre alerts, rate requests, and shipment status. Track shipments and update customers and agents of status. Create and maintain customer files. Provide customer invoicing and payable approval. Audit files to ensure accuracy and completion. Interaction with coworkers in a professional and courteous manner. Completion of US Customs AES (Automated Export System) filings. Manage JAS operational and customers (KPIs) Key Performance Indicators. Assist other departments/divisions as needed, or when requested by department or branch manager.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

Minimum 2-5 years’ experience handling Air product related shipments or a combination of education and expertise required. Excellent written and verbal communication and organizational skills. Strong computer skills including Microsoft Office Suite. Detail oriented, able to multitask and meet deadlines. Self-motivated, able to work in a team and independently. Knowledge of all customs laws, practices and procedures. Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others. Able to interact positively and effectively with co-workers, subordinates and supervisors. Geographical knowledge is preferred.

EDUCATION/EXPERIENCE

High School Diploma or GED. Experience handling Air Exports shipments or a combination of education and expertise required Cargowise experience is a plus. Bilingual is preferred. Experience in the freight forwarding industry is a plus. Knowledge of US Exports Compliance is preferred.

ENVIRONMENT

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.

ADDITIONAL

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

As an equal opportunity employer, we comply with the California pay transparency law. We will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other applicable legally protected basis. The base hourly rate for this position is $27-31/HR, in accordance with the California pay transparency law.

DEFINITIONS

(if any abbreviation, the meaning needs to be inserted) Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

ABOUT JAS

JAS prides itself on its exceptional service and competitive pricing that comes about through the hard work and skill of the people who make up the JAS organization. The mission of JAS is to focus on innovation and maintain a commitment to deliver the product securely and on time. This mission flows through its vast global network of 38 subsidiaries, hundreds of official agent locations, and 4,200+ employees across more than 90 countries. JAS' commitment to innovation in the fields of shipping, 3PL, and freight forwarding puts it in a unique class of select companies which concentrate on specialized projects as well as commodity shipping initiatives. JAS is a premier "go-to" company for those wishing to move cargo from anywhere in the world to anywhere else in the world. Through the use of advanced tracking technologies, sophisticated global communications, and a large team of experts across a broad spectrum of specialties, JAS is able to cost effectively handle the shipping of everything from tiny camera parts up to the massive components required to build an oil rig. Transporting cargo is a complex endeavour. JAS is the brand you can trust to satisfy your most demanding requirements.