Ocean Export Supervisor

USCOR JAS FORWARDING (USA), INC.; Town of Charleston (NY); Sur place; USD 60 000 - 95 000; Plein temps

Résumé du poste

JAS Forwarding (USA), Inc. is seeking an Ocean Export Supervisor to oversee the Ocean Export department’s daily operations, ensuring efficient movement of ocean and air freight in compliance with policies and regulations.

The role requires supervising teams, coordinating workflows, analyzing KPIs, and collaborating with the Ocean Export Manager to drive training, process improvements, and high-quality service across export activities.

Qualifications

• Minimum 3 years relevant Ocean Export in the freight forwarding space.
• Minimum 1-3 years supervisory experience.
• Strong communication and interpersonal skills.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work with a team and also independently.
• Proficiency in Microsoft Office (Excel, Outlook, Word).

Responsabilités

• Supervise and coordinate the daily workflow of the Ocean Export teams to maintain efficient and productive operations.
• Identify operational issues and support effective, timely solutions.
• Utilize reporting methods to quantify and prioritize workload. Work closely with the Ocean Export Manager and internal stakeholders on KPIs, performance metrics, and process improvements.
• Support communication with export-related authorities, customers, and suppliers as necessary to maintain efficient, compliant operations.
• Audit department files regularly to ensure accuracy and completion.
• Collaborate with other departments to maintain effective export activities and operational support across the organization.
• Ensure team members receive appropriate training, tools, and resources to perform their roles successfully.
• Ensure costs accuracy from ocean carriers against our contract rates, submit/track disputes and maintain communication with Ocean Product Team as needed.
• Assist in maintaining branch TSA compliance requirements for air shipments.
• Perform other duties or assigned projects as needed.
• Handle and coordinate export shipments (A - Z process) as assigned and/or needed.

Connaissances

Strong communication and interpersonal

Detail oriented

Self-motivated and independent

Team leadership

Microsoft Office proficiency

Formation

High School diploma or GED

US Export Compliance knowledge

Cargowise (C1) experience preferred

Outils

Cargowise (C1)

Microsoft Office (Excel, Outlook, Word)

Excel

Outlook

Word

Description du poste

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Ocean Export Supervisor is responsible for the day to day supervision and support of the Ocean Export department to ensure the efficient movement of ocean and air freight out of the country in accordance with company policies, established procedures, and all applicable local, national, and international regulations.

SSENTIAL FUNCTIONS:

• Supervise and coordinate the daily workflow of the Ocean Export teams to maintain efficient and productive operations.
• Identify operational issues and support effective, timely solutions.
• Utilize reporting methods to quantify and prioritize workload Work closely with the Ocean Export Manager and internal stakeholders on KPIs, performance metrics, and process improvements.
• Support communication with export‑related authorities, customers, and suppliers as necessary to maintain efficient, positive, and compliant operations.
• Audit department files regularly to ensure accuracy and completion.
• Collaborate with other departments to maintain effective export activities and operational support across the organization.
• Support and help implement changes that enhance organizational efficiency and effectiveness.
• Ensure team members receive appropriate training, tools, and resources to perform their roles successfully.
• Ensure costs accuracy from ocean carriers against our contract rates, submit/track disputes and maintain communication with Ocean Product Team as needed.
• Assist in maintaining branch TSA compliance requirements for air shipments.
• Perform other duties or assigned projects as needed.
• Handle and coordinate export shipments (A - Z process) as assigned and/or needed.

SUPERVISORY RESPONSIBILITIES:

• The incumbent will directly supervise one or more employees and oversee work assignments.
• Assist with onboarding, training, and provide guidance on day-to-day support to team members.
• Monitor attendance and productivity, escalating issues as needed.
• Maintaining team performance, standards, and morale.
• Conduct performance evaluations for export department staff.
• Ensure the business processes are implemented according to Company guidelines.
• Oversee and provide support on key account shipments to meet customer needs.

QUALIFICATIONS:

• Minimum 3 years relevant Ocean Export in the freight forwarding space.
• Minimum 1-3 years supervisory experience.
• Strong communication and interpersonal skills.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work with a team and also independently.
• Proficiency in Microsoft Office (Excel, Outlook, Word).

EDUCATION AND EXPERIENCE:

• High School diploma or GED required; experience in freight forwarding business a plus.
• Must have strong understanding of US Export Compliance.
• Cargowise (C1) experience is a preferred.
• Knowledge of procedures for international and domestic freight, trucking and warehouse services.

ADDITIONAL:

Follow the Company HR Policy, the Code of Business Conduct and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

DEFINITIONS:

(if any abbreviation, the meaning needs to be inserted) Management retains discretion to add or change duties of this position at any time.

Equal Opportunity Statement

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

JAS prides itself on its exceptional service and competitive pricing that comes about through the hard work and skill of the people who make up the JAS organization. The mission of JAS is to focus on innovation and maintain a commitment to deliver the product securely and on time. This mission flows through its vast global network of 38 subsidiaries, hundreds of official agent locations, and 4,200+ employees across more than 90 countries. JAS' commitment to innovation in the fields of shipping, 3PL, and freight forwarding puts it in a unique class of select companies which concentrate on specialized projects as well as commodity shipping initiatives. JAS is a premier “go-to” company for those wishing to move cargo from anywhere in the world to anywhere else in the world. Through the use of advanced tracking technologies, sophisticated global communications, and a large team of experts across a broad spectrum of specialties, JAS is able to cost effectively handle the shipping of everything from tiny camera parts up to the massive components required to build an oil rig. Transporting cargo is a complex endeavor. JAS is the brand you can trust to satisfy your most demanding requirements.