Air Export Coordinator: End-to-End Logistics On-Site NJ

Scan Global Logistics; Elizabeth (NJ); On-site; USD 85,962,000 - 96,421,000; Full time

Job summary

Scan Global Logistics in Elizabeth, NJ is seeking an experienced Air Export Coordinator to join our team. You will manage end-to-end air export operations and coordinate with carriers, customers, and vendors to ensure timely shipments and accurate documentation.

Qualified candidates have 5+ years in air export, strong knowledge of air freight logistics and compliance (TSA/IATA), and excellent customer service.

Qualifications

• Air export experience +2 years (is must)
• Experience in air freight logistics and distribution
• Experience of bonded freight and cargo.
• Customer service oriented
• Problem solving attitude
• Basic Software Skills (Ms. Office & Ms. Excel)
• Basic Computer Skills

Responsibilities

• Perform end-to-end air export operations, including arrangements for pick-up or inland transportation, booking with airlines, and coordination with carriers and truckers.
• Arrange and book freight with airlines; ensure timely pre-alerts once on-board notifications are confirmed.
• Track, trace, and route export shipments from origin to final destination, providing updates to clients and internal teams.
• Handle troubleshooting of export issues and escalate problems to management when necessary.
• Prepare and manage export documentation (e.g., Bill of Lading, Invoices, Certificates of Origin, Export Declarations/AES filings).
• Receive, review, and ensure all documentation is accurate and distributed to carriers, customers, and agents in a timely manner.
• Ensure compliance with SOPs, tariffs, TSA, TAPA, IATA, ISO, Customs, and other regulatory requirements.
• Complete all inbound/outbound moves, including ITs and permits to transfer.
• Maintain courteous, prompt, and efficient customer service with a strong emphasis on customer satisfaction.
• Communicate professionally with vendors, shippers, customers, carriers, overseas agents, freight forwarders, and trucking companies.
• Respond to inquiries, emails, and rate requests in a timely manner.
• Coordinate daily shipments, including documentation, monitoring, dispatching, and invoicing.
• Obtain and create quotes for shipments, source the most efficient and cost-effective transportation methods.
• Explore export options to reduce costs and increase revenue.
• Take booking requests and ensure accurate rate application and shipment consolidation based on local procedures.
• Understand departmental process flow, continuously identify best practices to improve operational efficiency and productivity.
• Assist in reviewing standard operating procedures for compliance and quality assurance.
• Provide support as a backup for alternate accounts.
• Perform any additional duties as assigned by the Department Manager.

Skills

Air export

Air freight logistics

Bonded freight

Customer service

Problem solving

MS Office

MS Excel

Basic computer skills

Tools

ERP systems

Job description

Scan Global Logistics in Elizabeth, NJ is seeking an experienced Air Export Coordinator to join our team. You will manage end-to-end air export operations and coordinate with carriers, customers, and vendors to ensure timely shipments and accurate documentation.

Qualified candidates have 5+ years in air export, strong knowledge of air freight logistics and compliance (TSA/IATA), and excellent customer service.