Air Export Coordinator

Velocity Logistics Hiring; Itasca (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

Velocity Logistics Hiring in Chicago seeks an Air Export Coordinator to manage air export files, ensure compliance, prepare quotes, and deliver exceptional customer service.

You will handle day-to-day shipments, pre-alert agents and shippers, organize documentation, track cargo, arrange pickups and deliveries, and support billing. 3+ years in international freight forwarding logistics required; a background with Cargowise is preferred; the position offers excellent benefits and growth.

Qualifications

• Commitment to excellent customer service with strong communication and follow-up skills.
• Ability to work effectively in cross-functional teams or independently.
• Practical problem-solving and decision-making abilities.

Responsibilities

• Handle day-to-day air export shipments.
• Pre-alert agent and shipper; organize documentation; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• Could you file the relevant documentation to process the shipments?
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

Skills

Air Export

Customer service

Documentation

Education

High school diploma or GED

Tools

Cargowise

Job description

Air Export Coordinator

Location: Chicago
Itasca/IL
Salary - $55k to $65k base depending on experience
Excellent benefits
Cargowise advantageous or similar software
A minimum of 3/10+ years of current experience working at an international freight forwarder in Air Exportoperations is required to complete the tasks asked of this position.
Candidates must currently be legal to work in the US - US citizens, Green Card Holders, current live working visas -
Sorry, Visa/sponsorship is not available.

The client - is a Top 10 Freight Forwarder in the world.

Role

The Air Export coordinator is responsible for the handling of air export files, including following the compliance guidelines that are in place, preparing quotes, and providing customer service.

Essential Duties & Responsibilities

• Handle day-to-day air export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• Could you file the relevant documentation to process the shipments?
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

Desired Skills and Expertise

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem-solving and decision-making skills.

Qualifications

• Minimum high school diploma or GED.
• 3/10+ years of experience in International freight forwarding logistics operations