Air Export Coordinator

rhe; Des Plaines (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

rhe in Des Plaines, IL is seeking a logistics professional to coordinate air export shipments from booking to departure, ensuring timely execution and accurate documentation.You will liaise with clients, overseas agents, airlines, and vendors; prepare pre-alerts, shipping documents, and status updates; and handle invoicing and cost reconciliation in a fast-paced setting.This role requires accuracy, proactive communication, and a customer-focused mindset.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, or Business.
• 3+ years in air export freight forwarding.
• Knowledge of Dangerous Goods regulations.
• Experience with export documentation and carrier procedures.
• Strong communication and problem-solving abilities.

Responsibilities

• Coordinate air export shipments from booking through departure.
• Communicate with clients, overseas agents, airlines, and vendors.
• Prepare pre-alerts, shipping documents, and shipment status updates.
• Issue air waybills, export docs, and billing documents.
• Monitor shipment progress and provide real-time updates.
• Arrange cargo pickups and coordinate with trucking partners.
• Negotiate air freight rates with carriers.
• Prepare client reports and maintain shipment records.
• Issue invoices, reconcile costs, and manage payments.
• Handle claims, exceptions, POD, and file closure.

Skills

Communication skills

Analytical thinking

Organizational skills

Attention to detail

Problem solving

Customer focus

Time management

Education

Bachelor's degree in Supply Chain Management/Logistics/Business

Job description

What You Can Expect

• Coordinate air export shipments from booking through departure, ensuring accurate and timely execution.


• Maintain clear and proactive communication with clients, overseas agents, airlines, and vendors.


• Prepare and transmit pre-alerts, shipping documentation, and shipment status updates.


• Issue and review air waybills, export documentation, and billing documents with accuracy.


• Monitor shipment progress and provide real-time updates to stakeholders.


• Arrange cargo pickups and coordinate with trucking partners to meet departure schedules.


• Negotiate competitive air freight rates with carriers while maintaining service standards.


• Prepare and send client reports, maintaining accurate shipment records and status tracking.


• Issue invoices, approve payments, reconcile costs, and manage pending charges in accordance with financial procedures.


• Handle claims and exceptions in line with company policies and customer expectations.


• Dispatch and follow up on Proof of Delivery (POD) documentation.


• Close files promptly and ensure all operational and financial documentation is complete.


• Resolve operational challenges efficiently and escalte when necessary.


• Support additional operational tasks and special assignments as required.

What You Bring

• Degree in Supply Chain Management, Logistics, Business, or equivalent industry experience.


• Minimum 3 years of hands-on experience in air export freight forwarding.


• Working knowledge of Dangerous Goods (DG) regulations and applicable air freight compliance requirements.


• Strong understanding of export documentation, carrier procedures, and international shipping regulations.


• Experience coordinating with airlines, overseas agents, and third-party service providers.


• High attention to detail with strong analytical and problem-solving capabilities.


• Ability to interpret and execute complex shipping instructions accurately.


• Customer-focused with clear, professional communication skills.


• Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously.


• Financial awareness, including basic cost control, billing accuracy, and margin considerations.


• Professional integrity, reliability, and the ability to perform effectively in a fast-paced environment.