Air Export Agent

Expeditors; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Job summary

Expeditors is seeking an Air Export AOG Agent in Austin, Texas, responsible for processing export shipments and related documentation. The ideal candidate will excel at tracking shipments, communicating with clients and vendors, and ensuring compliance with regulations.

Key duties include data entry, client billing, and contributing to service provider relationships. Strong interpersonal and organizational skills are essential for success. The position offers comprehensive benefits including paid vacation, health plans, and training opportunities.

Responsibilities

• Track and Trace shipments.
• Prepare and process shipment documentation.
• Accurate and timely data entry.
• Communicate effectively through various channels.
• Monitor reports and ensure compliance.

Skills

Effective interpersonal skills

Strong organizational skills

Ability to work independently

Excellent attendance

Job description

Job Description

Air Export AOG Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:

• Track and Trace shipments.
• Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
• Accurate and timely data entry into our operating system.
• Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
• Monitor reports.
• Accurate and timely client billing.
• Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
• Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
• Meet key performance indicators to support department, branch, product, and company goals.
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
• Training and Development - must obtain required 52 hours of annual training. (company provided)

Qualifications

• Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
• Strong organizational and prioritization skills are critical.
• Must have the ability to work independently and in a team environment.
• Proven background for excellent attendance.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program