Air Cargo Office Agent - BWI

Worldwide Flight Services; Baltimore (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

DailyPay access

On-the-spot awards

Medical options

Travel discounts

401k program

Internal mobility

Job summary

Worldwide Flight Services in the United States (Maryland) is seeking an Air Cargo Office Agent at BWI. The role involves data entry, preparing flight documents, interfacing with U.S. Customs, and handling import/export paperwork while ensuring compliance with DOT regulations. The position requires strong attention to detail, English proficiency, and ability to work rotating shifts.

Qualifications

• HS Diploma, GED or Equivalent required.
• Must have a valid driver's license and Port Authority or Airport Authority permit if applicable.
• Must be at least 18 years old to operate cargo equipment.
• Ability to work rotating shifts including weekends and holidays.

Responsibilities

• Perform data entry and prepare flight documents.
• Interface with U.S. Customs and prepare import/export documents.
• Quote prices, terms and prepare contracts for orders.
• Ensure compliance with DOT regulations and carrier procedures.

Skills

English fluency

Typing 30 WPM

Attention to detail

PC skills

Education

HS Diploma or GED

Job description

Career Opportunities: Air Cargo Office Agent - BWI (15202)

Requisition ID15202-Posted09/17/2026-Regular Full-Time-Administrative-United States-Maryland

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The work of Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations. Complies lists of customers for use as sales leads. Solicits orders or talks with customers to complete sales. Quotes prices and terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company’s delivery schedules. Moves cargo up to 70lbs. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.

• Ability to handle the stress of a fast-paced eight-hour shift.
• Ability to drive all cargo handling equipment.
• Ability to step up to an above ground level.
• Retrieve import/deliver export documents to and from aircraft.
• HS Diploma, GED or Equivalent
• Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads
• Must be at least 18 years of age if position requires driving cargo handling equipment.
• Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.

Preferred Skills

• Ability to read, write, fluently speak and understand the English language.
• Minimum typing speed of 30 WPM.
• Ability to concentrate on detail.
• Ability to learn PC skills and apply knowledge.

Physical Requirements/Working Conditions

• Ability to lift up to 70 lbs. No exceptions.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.