Air Cargo Office Agent - CVG

Worldwide-Flight-Services-3e56de5d; Hebron Estates (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

DailyPay access

On-the-spot recognition awards

Medical benefits (full/part-time)

401k program

Travel discounts

Wellness programs

Internal mobility opportunities

Job summary

Worldwide Flight Services (WFS) at CVG is seeking an Air Cargo Office Agent to support data entry, document preparation, and customs coordination for cargo, luggage, and on-time flights. This role requires handling sensitive documents and interacting with customers and security personnel at the airport.

You will manage flight documentation, assist with exports/imports, and ensure adherence to DOT and carrier regulations while working a fast-paced shift and potentially assisting around the

Qualifications

• HS Diploma, GED or Equivalent.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• Ability to lift up to 70 lbs.
• Ability to handle the stress of a fast-paced eight-hour shift.

Responsibilities

• Handle data entry and prepare flight documents.
• Interface with U.S. Customs and prepare import/export documentation.
• Solicit orders and discuss terms with customers to complete sales.
• Process bookings, verify TSA screening, and manage MAWB communications.
• Capture AWB information in airline systems and print manifests.
• Respond to calls and emails; maintain security procedures at the site.

Skills

PC skills

English fluency

Shift work

Education

High school diploma / GED

Job description

Career Opportunities: Air Cargo Office Agent - CVG (15212)

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

$20.00 p/h-$22.00 P/h

The work of Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations. Complies lists of customers for use as sales leads. Solicits orders or talks with customers to complete sales. Quotes prices and terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company’s delivery schedules. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.

Responsibilities

• Ability to handle the stress of a fast-paced eight-hour shift.
• Ability to drive all cargo handling equipment.
• Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly.
• Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents.
• Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment’s arrival at warehouse facility or onhold.
• Provide assistance to customers arriving to retrieve their documents and freight.
• Collect appropriate charges and document method of payment.
• Process “Customs Out” (proof of delivery) for every transaction before the customer’s departure.
• Assist in completion of MAWBS for over-the-counter shipments.
• Confirm all bookings are accepted
• Confirm TSAmandatory screening.
• Data capture AWB information into airline system(s).
• Manifest flight based on information received from the warehouse.
• Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft.
• Verify post flight inventory with documents on hand.
• File maintenance of all pertinent documents and records.
• Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)
• Answer incoming calls and responds to emails.
• Demonstrate diligence required to maintain security under the Airport Police, TSA and United States
• Retrieve import/deliver export documents to and from aircraft.
• HS Diploma, GED or Equivalent.
• Must be at least 18 years of age
• Must have a valid driver's license

Preferred Skills

• Ability to learn PC skills and apply knowledge.
• Ability to read, write, fluently speak and understand the English language.
• Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.

Physical Requirements /working Conditions

• Ability to lift up to 70 lbs.
• Ability to handle the stress of a fast-paced eight-hour shift.
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.