Air Cargo Office Agent - BWI

Worldwide Flight Services (WFS); Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay app

Awardco platform—on-the-spot awards

Medical options for full and part-time

Travel discounts

Pet insurance

Discount shopping

Wellness programs

401k program

Internal mobility and transfers

Job summary

Worldwide Flight Services (WFS) is hiring an Agent Cargo to handle flight documents, interface with U.S. Customs, and coordinate import/export paperwork. You will also quote prices, prepare contracts, and assist in delivering cargo according to DOT regulations.

The role requires lifting up to 70 lbs, strong attention to detail, and the ability to work a rotating schedule, including weekends. Join a global network of air cargo professionals and grow with WFS.

Qualifications

• HS Diploma, GED or equivalent.
• Valid driver’s license and Port Authority or Airport Authority permit to use ramp side service roads (if applicable).
• Must be 18+ years old if position requires driving cargo handling equipment.
• Ability to work rotating shifts including weekends, holidays and days off.

Responsibilities

• Handle the stress of a fast-paced eight-hour shift.
• Drive all cargo handling equipment as needed.
• Step up to an above-ground level when required.
• Retrieve import/deliver export documents to and from aircraft.

Skills

Customer service

Attention to detail

Typing 30 WPM

English proficiency

Education

HS Diploma or GED

Job description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The work of Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations. Complies lists of customers for use as sales leads. Solicits orders or talks with customers to complete sales. Quotes prices and terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company’s delivery schedules. Moves cargo up to 70lbs. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.

Responsibilities

• Ability to handle the stress of a fast-paced eight-hour shift.
• Ability to drive all cargo handling equipment.
• Ability to step up to an above ground level.
• Retrieve import/deliver export documents to and from aircraft.

Minimum Requirements

• HS Diploma, GED or Equivalent
• Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads
• Must be at least 18 years of age if position requires driving cargo handling equipment.
• Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.

Preferred Skills

• Ability to read, write, fluently speak and understand the English language.
• Minimum typing speed of 30 WPM.
• Ability to concentrate on detail.
• Ability to learn PC skills and apply knowledge.

Physical Requirements/Working Conditions

• Ability to lift up to 70 lbs. No exceptions.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.