AIM Buy-Side OMS Specialist – Client Support (SF)

Bloomberg L.P.; San Francisco, Northern (CA, KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Bloomberg L.P. in San Francisco is seeking an AIM Trade Desk Support Specialist to assist buy-side clients with Bloomberg's OMS. You will troubleshoot, guide, and collaborate with Implementation, Sales, and Engineering teams to optimize client workflows and system performance.

You will leverage your OMS experience, financial services knowledge, and strong communication to deliver proactive service and issue resolution across pre-trade, at-trade, and post-trade processes.

Qualifications

• Minimum 3 years of experience in financial services or a financial technology company.
• Experience supporting an OMS or other electronic trading systems.
• Exposure to pre-trade, at-trade, or post-trade buy-side workflows.
• Strong multitasking skills with the ability to prioritize in a fast-paced environment.
• Attention to detail with strong analytical skills to evaluate problems and provide solutions.

Responsibilities

• Build a comprehensive understanding of the features and capabilities of our OMS offering to manage client queries quickly and efficiently.
• Develop deep knowledge of our products and client use cases, sharing insights across the team.
• Stay current on market trends and understand their impact on client workflows.
• Troubleshoot issues pertaining to AIM, while assessing any potential business and/or operational impact.
• Foster excellent relationships through strong product knowledge and workflow expertise.
• Identify gaps and opportunities to introduce best practices and new processes to enhance efficiency.

Skills

OMS support experience

Financial services experience

Pre-trade / post-trade workflows

Multitasking

Attention to detail

Ownership mindset

Excel & MS Office

Communication skills

Education

Bachelor’s degree or degree equivalent

Tools

Bloomberg APIs

FIX / TNP / XML

Power BI

Job description

Bloomberg L.P. in San Francisco is seeking an AIM Trade Desk Support Specialist to assist buy-side clients with Bloomberg's OMS. You will troubleshoot, guide, and collaborate with Implementation, Sales, and Engineering teams to optimize client workflows and system performance.

You will leverage your OMS experience, financial services knowledge, and strong communication to deliver proactive service and issue resolution across pre-trade, at-trade, and post-trade processes.