AI Workflow Architect

LaunchAI; Orem, Northern (UT, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

LaunchAI is seeking a highly analytical, process-oriented candidate to understand how work gets done today, map end-to-end workflows, and identify where automation can help. You will bridge business customers and a technical AI team, clarifying steps without needing to be a software engineer.

You’ll interview users, document processes, and translate requirements into actionable workflow specifications for AI implementations, ensuring scalable automation across departments.

Qualifications

• Extremely strong attention to detail.
• Natural curiosity about how businesses operate.
• Ability to break complicated processes into simple steps.
• Strong analytical and problem-solving skills.
• Excellent listening and communication skills.
• Ability to ask detailed follow-up questions.
• Comfortable documenting processes and creating flowcharts/process maps.
• Strong organizational skills.
• Comfortable working with spreadsheets and business software.
• Ability to understand technical concepts without necessarily being a programmer.

Responsibilities

• Meet with customers and interview employees about their existing workflows.
• Document and map business processes from beginning to end.
• Break complex workflows into individual actions and decisions.
• Identify repetitive, manual, and rules-based work.
• Identify opportunities where AI agents can eliminate or reduce human involvement.
• Understand how employees interact with ERP systems, websites, desktop applications, spreadsheets, email, documents, and other software.
• Document process variations and exceptions.
• Determine where human approval or intervention is required.
• Translate business requirements into clear workflow specifications for the AI implementation team.
• Help design AI-agent workflows and logic.
• Test workflows and identify failure points.
• Work with customers to refine and improve automated processes.
• Measure the time, cost, and operational impact of automation.
• Create documentation that allows workflows to be maintained and improved over time.

Skills

Attention to detail

Analytical thinking

Interviewing

Process mapping

Customer communication

Spreadsheet proficiency

Tools

ERP systems (Epicor, SAP, Oracle, MS Dynamics, NetSuite)

Job description

LaunchAI is seeking a highly analytical, process-oriented candidate to understand how work gets done today, map end-to-end workflows, and identify where automation can help. You will bridge business customers and a technical AI team, clarifying steps without needing to be a software engineer.

You’ll interview users, document processes, and translate requirements into actionable workflow specifications for AI implementations, ensuring scalable automation across departments.