AI Voice Deployment Lead: Client Success & Strategy

Sela

San Francisco (CA)

On-site

USD 180,000 - 240,000

Full time

14 days+

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Job summary

Sela is seeking a customer-success oriented leader to own end-to-end deployment and ongoing optimization of AI voice agents for major mortgage lenders. You will act as the connective tissue between Sela and its customers, guiding deployments from initial rollout to expansion and refinement of agent performance.

You will partner with customers to define success, shape the agent roadmap, and implement changes using Cursor and Claude Code, ensuring measurable outcomes and strong client

Skills

Customer success leadership

Tools

Cursor
Claude Code

Job description

Sela is seeking a customer-success oriented leader to own end-to-end deployment and ongoing optimization of AI voice agents for major mortgage lenders. You will act as the connective tissue between Sela and its customers, guiding deployments from initial rollout to expansion and refinement of agent performance.

You will partner with customers to define success, shape the agent roadmap, and implement changes using Cursor and Claude Code, ensuring measurable outcomes and strong client

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