AI UX Designer: Design Conversational, Trustworthy Interfaces

Cross River

Fort Lee (NJ)

On-site

USD 90,000 - 140,000

Full time

14 days+

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Job summary

Cross River is seeking an AI UX Designer to shape intuitive, human-centered experiences for AI-powered financial products. You will design conversations, agent-driven workflows, and data-driven interfaces across the platform.

Collaborate with AI/ML and full-stack engineers to translate complex AI capabilities into user-friendly interactions, establish a scalable design system, and ensure accessibility, trust, and regulatory alignment.

Qualifications

4+ years of professional UX/Product Design experience.
2+ years of experience designing for AI, ML, or conversational interfaces (chatbots, copilots, intelligent assistants).

Responsibilities

Design end-to-end user experiences for AI/LLM-powered products, including conversational interfaces, agent-driven workflows, and generative AI tools.
Collaborate closely with AI/ML Engineers and Full Stack Engineers to translate complex AI capabilities into intuitive, user-friendly interactions.
Develop interaction patterns, wireframes, prototypes, and high-fidelity designs for AI-first experiences using tools such as Figma.
Define and refine UX strategies for prompt-driven interfaces, ensuring users can effectively communicate intent and interpret AI-generated outputs.
Conduct user research, usability testing, and A/B experimentation to validate design decisions and optimize AI interaction flows.
Establish and maintain a scalable design system that supports rapid iteration of AI-powered features across the platform.
Design trust and transparency patterns — including explainability, confidence indicators, and error recovery — that align with responsible AI principles.
Partner with product managers and stakeholders to translate business vision into compelling user experiences that balance innovation with regulatory compliance.
Stay at the cutting edge of AI/UX trends, evaluating emerging interaction paradigms (multimodal interfaces, agentic UX, ambient AI) and advocating for their adoption where appropriate.