AI Transformation Leader, HR Operations

Robinhood Markets, Inc.; Bellevue (WA); Hybrid; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Equity

401(k) matching

AI tools access

Hybrid work model

Job summary

Robinhood Markets, Inc. is building the future of finance through PeopleX. We seek an experienced Transformation Manager to drive AI-enabled HR Operations, from strategy to production, partnering across HR, systems, and technology. You will shape the AI-native operating model and ensure responsible AI governance.

The role requires deep HR operations knowledge, hands-on AI deployment experience, and collaboration with diverse stakeholders to deliver scalable solutions.

Qualifications

• 8+ years in HR operations or People transformation
• Deep understanding of the employee lifecycle and service delivery at scale
• Proven track record designing, building and deploying AI solutions with measurable impact
• Strong prompt engineering and low-code/no-code automation skills
• Ability to lead across senior stakeholders and turn strategy into an executable roadmap
• Data privacy, governance and responsible AI judgment
• Experience with Workday and ServiceNow (HRSD); Greenhouse is a plus

Responsibilities

• Coordinate the PX AI roadmap across People teams, prioritizing use cases by impact
• Own the AI Front Door for PX Operations and enable self-service HR transactions
• Design and build AI agents and automated workflows across Workday and ServiceNow
• Partner with People Systems and Enterprise Technology to scale solutions
• Reimagine HR Operations processes across the lifecycle, balancing before automating
• Set responsible AI standards and measure efficiency, quality, and experience
• Develop AI fluency within PX Operations with L&D for broader adoption
• Define success metrics and report measurable impact

Skills

HR operations

People transformation

AI solutions

Prompt engineering

Low-code automation

Stakeholder leadership

Data governance

Tools

Workday

ServiceNow

Greenhouse

Job description

Robinhood Markets, Inc. is building the future of finance through PeopleX. We seek an experienced Transformation Manager to drive AI-enabled HR Operations, from strategy to production, partnering across HR, systems, and technology. You will shape the AI-native operating model and ensure responsible AI governance.

The role requires deep HR operations knowledge, hands-on AI deployment experience, and collaboration with diverse stakeholders to deliver scalable solutions.