AI Transformation Leader for a $1B E‑commerce Brand (Dubai)

Puffy; United States; Remote; USD 210,000 - 257,000; Full time

Benefits offered by this job

Tax-free salary

Annual salary review

Annual return flight allowance

Parking allowance

Life insurance & Personal Accident

Work visa sponsorship

Premium office in Dubai

Learning budget

AI-native tool stack

Job summary

Puffy is seeking a Head of AI Transformation and Business Operations to lead the integration of AI into how the business operates. You will own the AI transformation portfolio, its priorities, workflow redesign, delivery capacity within budgets, and adoption across functions, reporting directly to the CEO.

With a background leading cross-functional change and delivering measurable business results, you will build reusable workflows and operating models that scale AI across functions.

Qualifications

• 8+ years in operations, business systems, or transformation with cross-functional change.
• AI-enabled workflows you originated and deployed across at least two functions.
• Strong proficiency with LLMs, agents, integrations, and automation.
• Commercial and systems judgment on workflow simplification and economics.

Responsibilities

• Own the company-wide AI improvement portfolio and budget-aligned backlog.
• Drive adoption ownership and independent operation across teams.
• Prototype and deploy AI workflows across functions; establish baselines.
• Report to the CEO and shape future AI transformation strategy.

Skills

AI transformation

Cross-functional leadership

LLMs & automation

Workflow optimization

Strategic leadership

Tool selection

Tools

APIs

SQL

BI tools

Automation platforms

Job description

Puffy is seeking a Head of AI Transformation and Business Operations to lead the integration of AI into how the business operates. You will own the AI transformation portfolio, its priorities, workflow redesign, delivery capacity within budgets, and adoption across functions, reporting directly to the CEO.

With a background leading cross-functional change and delivering measurable business results, you will build reusable workflows and operating models that scale AI across functions.