AI Transformation Consultant (Forward Deployed)

Monday.com; Paris (TX); Hybrid; USD 78,000 - 123,000; Full time

Job summary

Monday.com is hiring an Implementation Consultant (Forward Deployed) to join our Professional Services team. You will train, advise, and build with customers to optimise use of the monday AI work platform during transformations, implementations, or managed services engagements.

You will run engagements with deployment strategists and engineers to deliver intelligent workflows and agents. Please note this is a hybrid position with three days/week in our Paris office.

Qualifications

• 3+ years of experience as a forward deployed consultant, implementation consultant, solutions consultant, or technical project manager in enterprise software.
• Experience leading software implementation or managed services projects with hands-on build and system configuration in CRM, service desk, or collaborative work management software.
• Fluency in Generative and Agentic AI tools and ability to leverage AI to streamline work productivity.
• Understanding of deterministic automation, data structures, and production reliability.
• Strong problem solving, communication, and stakeholder management skills.
• Willingness to travel up to 20% and a BA/BS degree is preferred.

Responsibilities

• Lead AI transformation and implementation engagements for customers, designing tailored solutions with agents and AI capabilities.
• Build strong relationships with client stakeholders and ensure adoption of delivered solutions across the organization.
• Consult on business process design and map how work flows to optimize processes before solution builds.
• Design sophisticated workflows and relational data structures within the platform, coordinating data conversions and integrations.
• Leverage monday AI and external AI tools to accelerate solution design and automate complex logic.
• Act as project manager on standalone engagements, delivering on time and on budget with a deployment strategist.
• Run webinars, training sessions, consultations, and demos to show business value of product capabilities.
• Produce documentation and artifacts that enable customers to operate and extend what was built.
• Advocate for customer needs and influence the product roadmap, contributing patterns to the shared asset library.

Skills

Forward Deployed Consultant

Client engagement

Generative AI tools

Project management

Presentation skills

Stakeholder management

Education

BA or BS degree

Tools

Make.com

Zapier

GraphQL

APIs

MCP

Job description

Monday.com is hiring an Implementation Consultant (Forward Deployed) to join our Professional Services team. You will train, advise, and build with customers to optimise use of the monday AI work platform during transformations, implementations, or managed services engagements.

You will run engagements with deployment strategists and engineers to deliver intelligent workflows and agents. Please note this is a hybrid position with three days/week in our Paris office.