AI Training Content Strategist — Legal Tech

Content Creators; Lehi (UT); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Healthcare premiums

HSA contribution

401K match with immediate vesting

Flexible PTO

10 paid holidays

Job summary

NetDocuments is seeking a Creative and technically savvy AI Training Content Strategist to design and deliver engaging learning experiences for global partners and customers. You will bridge training, UX content, and enablement to translate complex AI topics into clear, actionable learning.

You’ll collaborate with designers, engineers, and product managers to create scalable content and training assets that drive adoption, certification, and deep product understanding across legal tech contexts.

Qualifications

• 3+ years of experience in content strategy, technical training, or instructional design in SaaS or enterprise software.
• Proven ability to deliver training in live and asynchronous formats.
• Strong understanding of adult learning principles and content design best practices.
• Familiarity with UX writing, microcopy, and accessibility standards.
• Portfolio or examples that demonstrate clarity, strategy, and impact.

Responsibilities

• Deliver engaging, multi-day training sessions (virtual and onsite) for global channel partners across time zones.
• Lead dynamic product trainings, especially around AI functionality for certification and implementation success.
• Identify knowledge gaps and build training plans to address them.
• Support recertification and ongoing enablement through bite-sized content and follow-ups.
• Own the strategy and execution of technical enablement content across the partner and customer journey.

Skills

Facilitation

Public speaking

Writing

Editing

Storytelling

Relationship building

Cross-functional collaboration

Learner mindset

Tools

Articulate

Camtasia

Figma

Confluence

LMS platforms

Job description

NetDocuments is seeking a Creative and technically savvy AI Training Content Strategist to design and deliver engaging learning experiences for global partners and customers. You will bridge training, UX content, and enablement to translate complex AI topics into clear, actionable learning.

You’ll collaborate with designers, engineers, and product managers to create scalable content and training assets that drive adoption, certification, and deep product understanding across legal tech contexts.