AI Solutions Principal Product Manager

Vertex Inc.; United States; Remote; USD 190,000 - 246,000; Full time

Job summary

Vertex Inc. is seeking a Principal Product Manager – AI Solutions to lead the development of AI-first capabilities for Vertex customers, translating ambiguous problems into clear hypotheses, requirements, and roadmaps.

This hands-on role partners with tax SMEs, engineering, UX, go-to-market, and customer success to ship production‑ready AI that is trusted and compliant. You will evaluate performance, monitor metrics, and ensure reliability, with a focus on drift, feedback loops, and measurable

Qualifications

• 6+ years of product management experience with multi-quarter roadmaps and cross-org alignment.
• 2+ years of direct AI experience (design and/or development).
• Ability to define AI product requirements beyond feature scope, incl. data strategy and learning signals.
• Understand AI quality, drift, regressions and performance trade-offs.
• Strong leadership and executive communication in complex, matrixed organizations.
• Set and own standards for AI product effectiveness, monitoring and continuous improvement.
• AI fluency: prototype, evaluate, and operationalize AI-first capabilities with engineering and SMEs.

Responsibilities

• Hands-on product leadership translating ambiguous problems into hypotheses, requirements, and roadmap priorities.
• Partner with tax SMEs, engineering, UX, GTM, and customer success to ship production-ready AI.
• Ensure AI solutions are trusted, compliant, and integrated into workflows with measurable value.
• Define success metrics, monitor performance, and iterate on AI capabilities.

Skills

Product management

AI experience

AI fluency

Leadership

Data strategy

Metrics & monitoring

Education

Bachelor's degree

Job description

Vertex Inc. is seeking a Principal Product Manager – AI Solutions to lead the development of AI-first capabilities for Vertex customers, translating ambiguous problems into clear hypotheses, requirements, and roadmaps.

This hands-on role partners with tax SMEs, engineering, UX, go-to-market, and customer success to ship production‑ready AI that is trusted and compliant. You will evaluate performance, monitor metrics, and ensure reliability, with a focus on drift, feedback loops, and measurable