Principal Product Manager - AI Solutions

Vertex, Inc.; Pennsylvania; Híbrido; USD 190.000 - 246.000; Jornada completa

Descripción de la vacante

Vertex, Inc. is seeking a Principal Product Manager – AI Solutions to own AI-first product capabilities for Vertex customers, translating ambiguous problems into clear hypotheses, requirements, and roadmaps while partnering with tax SMEs, engineering, UX, go‑to‑market, and customer success.

This hands-on individual contributor role ships production‑ready AI that is trusted and compliant, integrates into workflows, and demonstrates value through evaluation, monitoring, and performance metrics.

Formación

• Six+ years of product management experience.
• Own multi-quarter roadmaps and align cross-org stakeholders.
• 2+ years of direct AI experience and AI product requirements.
• Define evaluation criteria and monitor AI performance.
• Strong leadership, systems thinking, and executive communication.

Responsabilidades

• Own multi-quarter roadmaps and align cross-functional stakeholders.
• Prototype and translate AI capabilities into product requirements.
• Lead discovery from ambiguity to 0→1 initiatives.
• Define success metrics, monitoring, and continuous improvement.

Conocimientos

Product management

AI product leadership

Cross-functional leadership

Roadmapping

Data-driven decision making

Executive communication

Educación

Bachelor’s degree or equivalent

Descripción del empleo

Job Description: Job Description Summary

This Principal Product Manager – AI Solutions role is a hands‑on, individual contributor position that creates and delivers AI‑first product capabilities for Vertex customers by translating ambiguous problems into clear hypotheses, product requirements, and roadmap priorities. The role partners closely with tax domain subject matter experts (SMEs), engineering, UX, go‑to‑market, and customer success to ship production‑ready AI that is trusted and compliant, integrates into workflows, and demonstrates value through evaluation, monitoring, and performance metrics. This role is not a tax SME; it is an innovation and product leadership role that identifies opportunities, prototypes solutions, and scales what works.

Required Qualifications

Seeking a minimum of six (6) years of relevant product management experience. Principal‑level success includes owning multi‑quarter roadmaps, aligning cross‑org stakeholders, and leading complex, cross‑functional initiatives from ambiguous problem definition through 0→1 discovery, launch, rapid iteration, and scaled releases with measurable customer and business outcomes. 2+ years of direct AI experience (e.g., system design and/or development). Experience to define AI product requirements beyond feature scope, encompassing data strategy, learning signals, feedback loops, and measurable success criteria. Strong command of AI product quality and reliability, including how drift, regressions, and performance tradeoffs affect user trust and adoption. Excellent product leadership fundamentals, including systems‑level thinking, executive communication, and the ability to lead through influence in complex, matrixed organizations. Set and own standards for AI product effectiveness, including success metrics, monitoring, and continuous improvement across quality, reliability, usage, cost, and performance. AI fluency (required): able to prototype, evaluate, and operationalize AI‑first capabilities in partnership with engineering and SMEs. Define features and capabilities by creating lightweight prototypes; translate AI capabilities and constraints into clear product requirements. Lead evaluation, tuning, and training in partnership with engineering and SMEs, including defining evaluation criteria and interpreting results. Refine requirements, UX behaviors, acceptance criteria, and release readiness decisions by connecting evolving AI capabilities to customer problems. Apply responsible AI principles (traceability, privacy, security, bias awareness, transparency, auditability) within owned features and capabilities. Maintain working fluency in modern AI/ML concepts (LLM‑based solutions, agents, data pipelines) and use that fluency to experiment directly for faster product discovery and prototyping.

Preferred Qualifications

Bachelor’s degree in engineering, business, or a related field, or equivalent combination of education, training and relevant professional experience. Experience identifying cross‑product innovation opportunities and driving roadmap alignment through APIs, integrations, and shared platform capabilities. Experience mentoring or coaching junior product owners on AI fluency and product development practices.

COMMENTS

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Vertex Values

Together We Win We're building a team of people who are passionate about making an impact for our customers and committed to how that impact is achieved. Our values define the behaviours, mindset and culture that make Vertex a great place to grow and do meaningful work. Play to Win or We Don't Play — If we choose to do something, we're choosing to win. That mindset raises our bar on product quality, customer outcomes, and how we show up for one another. Work As a Team, Putting the Customer At the Core — Our customers are our true north. Whatever your role, ask: how will this help a customer succeed today? We earn trust through outcomes, not promises. Achieve Excellence With Integrity, Speed and Agility — The market isn't slowing down. We'll move faster, adapt quickly and never compromise on doing everything right. Innovate Boldly With a Growth Mindset — Progress demands smart risk. We'll try new approaches, learn fast and keep pushing. Communicate With Care, Candor and Transparency — Honest, constructive conversations make us better.

Pay Transparency Statement

US Base Salary Range: $189,600.00 - $246,400.00 Base pay offered to new hires may vary based upon factors including relevant industry and job‑related skills and experience, geographic location and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.

• Vertex Bonus Plan (VOB), a role‑specific sales commission/bonus, and/or equity grants.

Vertex is an affirmative Action and Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

If you'd like to view a copy of the company's affirmative action plan, please email [e-mail].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact 610-640-4200 or [e-mail].

This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process.

Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation.

Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.