Principal Product Manager - AI Solutions

Vertex Inc.; United States; Remote; USD 190,000 - 246,000; Full time

Job summary

Vertex Inc. is seeking a Principal Product Manager – AI Solutions to lead the development of AI-first capabilities for Vertex customers, translating ambiguous problems into clear hypotheses, requirements, and roadmaps.

This hands-on role partners with tax SMEs, engineering, UX, go-to-market, and customer success to ship production‑ready AI that is trusted and compliant. You will evaluate performance, monitor metrics, and ensure reliability, with a focus on drift, feedback loops, and measurable

Qualifications

• 6+ years of product management experience with multi-quarter roadmaps and cross-org alignment.
• 2+ years of direct AI experience (design and/or development).
• Ability to define AI product requirements beyond feature scope, incl. data strategy and learning signals.
• Understand AI quality, drift, regressions and performance trade-offs.
• Strong leadership and executive communication in complex, matrixed organizations.
• Set and own standards for AI product effectiveness, monitoring and continuous improvement.
• AI fluency: prototype, evaluate, and operationalize AI-first capabilities with engineering and SMEs.

Responsibilities

• Hands-on product leadership translating ambiguous problems into hypotheses, requirements, and roadmap priorities.
• Partner with tax SMEs, engineering, UX, GTM, and customer success to ship production-ready AI.
• Ensure AI solutions are trusted, compliant, and integrated into workflows with measurable value.
• Define success metrics, monitor performance, and iterate on AI capabilities.

Skills

Product management

AI experience

AI fluency

Leadership

Data strategy

Metrics & monitoring

Education

Bachelor's degree

Job description

Job Description:

Job Description Summary

This Principal Product Manager – AI Solutions role is a hands‑on, individual contributor position that creates and delivers AI‑first product capabilities for Vertex customers by translating ambiguous problems into clear hypotheses, product requirements, and roadmap priorities. The role partners closely with tax domain subject matter experts (SMEs), engineering, UX, go‑to‑market, and customer success to ship production‑ready AI that is trusted and compliant, integrates into workflows, and demonstrates value through evaluation, monitoring, and performance metrics. This role is not a tax SME; it is an innovation and product leadership role that identifies opportunities, prototypes solutions, and scales what works.

Required Qualifications

• Seeking a minimum of six (6) years of relevant product management experience. Principal‑level success includes owning multi‑quarter roadmaps, aligning cross‑org stakeholders, and leading complex, cross‑functional initiatives from ambiguous problem definition through 0→1 discovery, launch, rapid iteration, and scaled releases with measurable customer and business outcomes.

• 2+ years of direct AI experience (e.g., system design and/or development).

• Experience to define AI product requirements beyond feature scope, encompassing data strategy, learning signals, feedback loops, and measurable success criteria.

• Strong command of AI product quality and reliability, including how drift, regressions, and performance trade‑offs affect user trust and adoption.

• Excellent product leadership fundamentals, including systems‑level thinking, executive communication, and the ability to lead through influence in complex, matrixed organizations.

• Set and own standards for AI product effectiveness, including success metrics, monitoring, and continuous improvement across quality, reliability, usage, cost, and performance.

• AI fluency (required): able to prototype, evaluate, and operationalize AI‑first capabilities in partnership with engineering and SMEs.

Preferred Qualifications

• Bachelor’s degree in engineering, business, or a related field, or equivalent combination of education, training, and relevant professional experience.

• Experience identifying cross‑product innovation opportunities and driving roadmap alignment through APIs, integrations, and shared platform capabilities.

• Experience mentoring or coaching junior product owners on AI fluency and product development practices.

COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Vertex Values: Together We Win

We’re building a team of people who are passionate about making an impact for our customers and committed to how that impact is achieved. Our values define the behaviors, mindset, and culture that make Vertex a great place to grow and do meaningful work.

Play to Win or We Don’t Play — If we choose to do something, we’re choosing to do it because we plan to win. That mindset raises our bar on product quality, customer outcomes, and how we show up for one another.

Work As a Team, Putting the Customer At the Core — Our customers are our true north. Whatever your role, ask: how will this help a customer succeed today? We earn trust through outcomes, not promises.

Achieve Excellence With Integrity, Speed, and Agility — The market isn’t slowing down. We’ll move faster, adapt quickly, and never compromise on doing things the right way — for teammates, customers, and partners.

Innovate Boldly With a Growth Mindset — Progress demands smart risk. We’ll try new approaches, learn fast, and keep pushing the boundaries — especially where AI can remove friction and unlock value.

Communicate with Care, Candor and Transparency — Honest, constructive conversations make us better. Let’s speak plainly about what’s working and what isn’t and help each other improve.

Pay Transparency Statement:

US Base Salary Range: $189,600.00 - $246,400.00

Base pay offered to new hires may vary based upon factors including relevant industry and job‑related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.

In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role‑specific sales commission/bonus, and/or equity grants.

*In no case will your pay fall below applicable local minimum wage requirements