AI Solutions Manager — Remote, Growth & Adoption

Arize AI; New York (NY); On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) plan

Generous parental leave plan

Job summary

Cerebras is seeking an AI Solutions Manager to partner with innovative AI/ML teams globally. This pivotal role will drive adoption and ensure customer success in leveraging AI to achieve impactful outcomes. While remote-first, candidates must be based in the NYC metro area.

The successful individual will have SaaS experience, excellent communication skills, and a strong customer-first mindset. A comprehensive benefits package is included, alongside a competitive equity package.

Qualifications

• 3+ years of experience as a Customer Success Manager in SaaS.
• Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively.
• Strong communication skills for articulating observations and fostering collaboration across teams.

Responsibilities

• Build and deepen relationships with AI/ML users to foster adoption.
• Conduct discovery with customers to understand their goals.
• Collaborate with technical teams to address complex customer needs.
• Run workshops and training sessions with customers during onboarding.

Skills

Customer Success Management

SaaS Experience

Organizational Skills

Communication Skills

Technical Product Demos

Education

3+ years in relevant role

Job description

Cerebras is seeking an AI Solutions Manager to partner with innovative AI/ML teams globally. This pivotal role will drive adoption and ensure customer success in leveraging AI to achieve impactful outcomes. While remote-first, candidates must be based in the NYC metro area.

The successful individual will have SaaS experience, excellent communication skills, and a strong customer-first mindset. A comprehensive benefits package is included, alongside a competitive equity package.