AI Solutions Manager — Conversational & Agentic UI

PwC; Florham Park (NJ); On-site; USD 99,000 - 232,000; Full time

Benefits offered by this job

Annual discretionary bonus

Medical, dental, vision benefits

401k plan

Holiday, vacation, sick leave

Job summary

PwC in New Jersey seeks a Conversational AI and Agentic AI Manager to lead AI-powered user interactions within Advisory. You will guide cross-functional teams to design, build, and implement AI-driven products that meet client objectives and PwC standards.

The role emphasizes mentorship, client relationships, strategic planning, and staying ahead of AI trends while translating requirements into technical specs for successful delivery.

Qualifications

• At least a Bachelor's degree.
• At least 5 years of experience.

Responsibilities

• Leading the development and implementation of AI-powered contact center solutions to enhance customer interactions.
• Managing and guiding teams in the strategic planning and execution of user interaction engineering projects.
• Utilizing AngularJS frameworks to create dynamic and responsive user interfaces.
• Conducting usability testing and user research to inform design decisions and improve user experience.
• Collaborating with stakeholders to gather functional requirements and translate them into technical specifications.
• Developing and customizing product designs to meet specific client needs and industry standards.
• Applying human-centered design principles to validate accessibility and usability across digital platforms.
• Analyzing industry trends to identify opportunities for innovation and improvement in AI and user interaction technologies.
• Coaching and mentoring junior staff to foster professional growth and enhance team performance.
• Building and maintaining strong relationships with clients to deliver exceptional service and support.

Skills

AngularJS

HTML5

Figma

Usability testing

Dialogflow

Amazon Lex

Human-centered design

Education

Bachelor's degree

Tools

AngularJS

Dialogflow

Amazon Lex

Figma

Job description

PwC in New Jersey seeks a Conversational AI and Agentic AI Manager to lead AI-powered user interactions within Advisory. You will guide cross-functional teams to design, build, and implement AI-driven products that meet client objectives and PwC standards.

The role emphasizes mentorship, client relationships, strategic planning, and staying ahead of AI trends while translating requirements into technical specs for successful delivery.