AI Solutions Engineer — Enterprise CX Demos & ROI

Maven AGI; San Francisco (CA); Presencial; USD 150.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision premiums

HSA and FSA plans

Unlimited vacation

Paid parental leave

Free lunches

Onsite gym

Commuter benefits

Home office stipend

Education stipend

Descripción de la vacante

Maven AGI is seeking a Solutions Engineer to accelerate adoption of our AI-powered customer support solutions. You will translate complex customer challenges into tailored technical demonstrations, lead POCs, and design deployment plans with coordinate handoffs to engineering and post-sales teams.

You will engage with diverse stakeholders, from VPs of Support to CTOs, to capture goals and requirements, ensuring measurable ROI.

Formación

• Familiarity with NodeJS/NextJS/TypeScript (primary stack).
• Experience with AI-assisted development tools.
• Understanding of SDLC, CI/CD, and development workflows.
• Basic knowledge of cloud infrastructure (AWS, GCP, or Azure).
• Understanding of basic security posturing and compliance considerations.
• Ability to read, understand, and explain code—even when AI-generated.
• Experience with REST APIs.

Responsabilidades

• Technical Demonstrations: Lead compelling technical demos and proof-of-concept exercises that guide prospects through the art of the possible with AI-powered customer support.
• Solution Design & Scoping: Partner with sales to translate customer requirements into tailored solutions, scoping engagements that address specific pain points and deliver measurable ROI.
• Customer Discovery: Engage directly with customers—from VPs of Support to CTOs—to understand their business goals and technical requirements, acting as a trusted advisor throughout the sales cycle.
• POC Ownership: Run proof-of-concept engagements as the primary technical resource, ensuring successful outcomes that build confidence and drive deals forward.
• Implementation Planning: Build clear implementation plans that capture requirements, define scope, and enable smooth handoffs to Forward Deployed Engineers and post-sales teams.
• Demo Development: Build and modify demo applications using AI-assisted development tools to showcase product capabilities and support customer-specific use cases.
• Feedback Loop: Gather insights from customer interactions to inform product development and improve our offerings.

Conocimientos

NodeJS/NextJS/TS

AI-assisted development

REST APIs

Cloud basics

Security concepts

SDLC/CI-CD

Herramientas

Claude Code

Cursor

GitHub Copilot

Descripción del empleo

Maven AGI is seeking a Solutions Engineer to accelerate adoption of our AI-powered customer support solutions. You will translate complex customer challenges into tailored technical demonstrations, lead POCs, and design deployment plans with coordinate handoffs to engineering and post-sales teams.

You will engage with diverse stakeholders, from VPs of Support to CTOs, to capture goals and requirements, ensuring measurable ROI.