AI Solutions Architect for Enterprise Enablement

United States Digital Space LLC; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Job summary

United States Digital Space LLC is seeking an AI Technical Architect to guide strategic customers in designing and deploying cutting-edge AI solutions that improve collaboration and business outcomes. You'll lead discovery, design and hands-on configuration of AI features, work across Success, Product and Engineering, and help scale AI across enterprise SaaS environments.

Experience with LLMs, prompt engineering, and agent frameworks, plus strong communication and change-management skills, are

Qualifications

• 6+ years of experience in a technical consulting or solution architecture role with customer-facing responsibilities
• Hands-on experience designing or implementing AI solutions, including LLMs, prompt engineering, and/or agent frameworks
• Experience with enterprise SaaS environments, APIs, and data privacy considerations

Responsibilities

• Lead customer discovery sessions focused on identifying AI use cases, data sources, technical constraints, and automation opportunities
• Design and implement AI-driven solutions in the company, including intelligent templates, agents, summarization tools, and custom GPT integrations
• Serve as a trusted advisor on AI solution architecture, including data privacy, compliance, API usage, and model performance monitoring
• Guide customers through technical setup and change management for the company's AI features and integrations with other AI or automation platforms (e.g. Zapier, Workato, OpenAI, Azure OpenAI, LangChain)
• Collaborate with Product and Engineering to influence the roadmap based on real-world customer needs and emerging AI trends
• Partner with Customer Success and Account Managers to ensure successful onboarding, measurable adoption, and retention of AI use cases
• Facilitate enablement sessions and workshops for technical and non-technical audiences on using the company's AI tools effectively
• Contribute to documentation, best practices, and scalable assets for repeatable AI engagements

Job description

United States Digital Space LLC is seeking an AI Technical Architect to guide strategic customers in designing and deploying cutting-edge AI solutions that improve collaboration and business outcomes. You'll lead discovery, design and hands-on configuration of AI features, work across Success, Product and Engineering, and help scale AI across enterprise SaaS environments.

Experience with LLMs, prompt engineering, and agent frameworks, plus strong communication and change-management skills, are