AI Security Platform Product Manager (MDR/MXDR)

Trustwave; United States; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

401(k) with company match

Generous PTO and holidays

Flexible spending accounts

Employee assistance programs

Training and development

Adoption assistance

Job summary

LevelBlue is seeking a product manager to own the AI SOC platform roadmap powering MDR/MXDR offerings. You will drive automation, manage multi-tenant architectures, and align partner/API surfaces with customer needs.

With 3–5+ years in MSSP/MDR/SOC products, you will champion AI-driven capabilities, while coordinating with sales, partners, and customers to deliver measurable improvements in analyst workload and cost-to-serve.

Qualifications

• 3–5+ years of product management experience in MSS/MSSP, MDR/MXDR, EDR, SIEM, or SOC automation (SOAR / AI SOC) products.
• Demonstrated experience shipping AI/ML- or automation-driven capabilities and measuring their impact on analyst workload.

Responsibilities

• Own and evangelize the roadmap for the AI SOC platform underpinning MDR/MXDR.
• Drive down analyst touches per alert, false positives, and manual investigations through automation.
• Define the platform extensibility model for multi-tenancy, hierarchy, RBAC, white-labeling, and partner onboarding.
• Own the partner and customer API surface including versioning, docs, and developer experience.
• Build the integration roadmap across EDR, identity, cloud, email, and network telemetry.

Skills

Product management

MSSP/MDR

SOAR/AI SOC

AI/ML capabilities

Education

High school diploma

College degree (preferred)

Job description

LevelBlue is seeking a product manager to own the AI SOC platform roadmap powering MDR/MXDR offerings. You will drive automation, manage multi-tenant architectures, and align partner/API surfaces with customer needs.

With 3–5+ years in MSSP/MDR/SOC products, you will champion AI-driven capabilities, while coordinating with sales, partners, and customers to deliver measurable improvements in analyst workload and cost-to-serve.