AI Safety Programs Manager – Human Data Ops

mpathic; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

mpathic is seeking a Program Manager, Human Data Operations to lead the execution of complex AI safety, evaluation, human data and red teaming for leading AI companies. You will report to the Co-Founder/Chief Innovation Officer and oversee end-to-end delivery across cross-functional teams with accountability for project execution, quality, and customer outcomes.

The role requires managing large-scale services operations with distributed experts, annotators, reviewers, red teamers, contractors,

Qualifications

• 5+ years in program management, operations leadership, or related field.
• Experience running large-scale human data, annotation, evaluation, or trust & safety programs.
• Proven ability to lead distributed teams of contractors, reviewers, annotators, experts, or QA personnel.
• Experience with customer-facing programs and executive stakeholders.

Responsibilities

• Own end-to-end delivery planning, staffing, execution, quality management, and reporting for multiple engagements.
• Coordinate cross-functional project pods across humans data, QA, engineering, product, research, and customer success.
• Build scalable systems that improve project visibility, quality, throughput, or efficiency.
• Partner with senior leaders to forecast capacity and support business growth.
• Identify expansion opportunities and surface operational improvements to leadership.

Skills

Project management

Stakeholder communication

Cross-functional teamwork

Operational excellence

Risk management

Job description

mpathic is seeking a Program Manager, Human Data Operations to lead the execution of complex AI safety, evaluation, human data and red teaming for leading AI companies. You will report to the Co-Founder/Chief Innovation Officer and oversee end-to-end delivery across cross-functional teams with accountability for project execution, quality, and customer outcomes.

The role requires managing large-scale services operations with distributed experts, annotators, reviewers, red teamers, contractors,