Senior Program Manager, Human Data Operations for AI Safety

mpathic; Utah; On-site; USD 120,000 - 160,000; Full time

Job summary

mpathic seeks a Program Manager, Human Data Operations to lead end-to-end execution of AI safety, evaluation, human data, and red teaming programs. You will coordinate cross-functional teams across Data Services, QA, Engineering, AI/ML, Product, and Customer Success to ensure high-quality delivery for clients.

The role requires managing distributed teams in a fast-moving startup environment, with a focus on operational rigor, clear communication, and customer outcomes.

Qualifications

• Minimum 5+ years in program management, project delivery, or operations leadership.
• Experience managing large-scale human data, evaluation, trust & safety, or expert-driven workflows.
• Experience leading distributed teams of contractors, annotators, reviewers, or QA personnel.
• Experience handling customer-facing programs with executive stakeholders.
• Experience in startup or high-growth environments.

Responsibilities

• Own end-to-end delivery for multiple concurrent engagements.
• Coordinate cross-functional project pods of experts, annotators, QA, researchers, and engineers.
• Define project plans, staffing models, timelines, and risk mitigation strategies.
• Monitor performance, throughput, quality metrics, and budget performance.
• Translate customer requirements into executable delivery plans and improvements.

Skills

Program management

Operations leadership

Distributed teams

Customer-facing programs

Startup experience

Tools

PMP

PgMP

CAPM

Agile

Scrum

Job description

mpathic seeks a Program Manager, Human Data Operations to lead end-to-end execution of AI safety, evaluation, human data, and red teaming programs. You will coordinate cross-functional teams across Data Services, QA, Engineering, AI/ML, Product, and Customer Success to ensure high-quality delivery for clients.

The role requires managing distributed teams in a fast-moving startup environment, with a focus on operational rigor, clear communication, and customer outcomes.