Operations Lead for AI Data Programs

HumanSignal; San Francisco (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

HumanSignal, based in San Francisco, is seeking an operational expert to manage data programs at the intersection of AI and human data delivery. This role demands high performance under pressure, overseeing multiple critical processes to ensure the highest quality data is delivered timely.

The ideal candidate will have an analytical background, operational excellence, and be action-oriented with strong problem-solving skills.

Qualifications

• 2+ years of experience in an operational role or top-tier consulting firm.
• Action-oriented; balances creative problem-solving with scrappy execution.
• Strong analytical and process-improvement capability.

Responsibilities

• Build and drive critical operational processes to meet customer delivery commitments.
• Manage daily operations across multiple contributor programs.
• Monitor contributor engagement and flag performance risks.

Skills

Operational excellence

Creative problem-solving

Analytical skills

SQL proficiency

Education

Undergraduate degree in an analytics-heavy field

Tools

Zendesk

Notion

Airtable

Job description

HumanSignal, based in San Francisco, is seeking an operational expert to manage data programs at the intersection of AI and human data delivery. This role demands high performance under pressure, overseeing multiple critical processes to ensure the highest quality data is delivered timely.

The ideal candidate will have an analytical background, operational excellence, and be action-oriented with strong problem-solving skills.