AI Safety & Human Data Programs Lead

Portland Seed Fund; Boston (MA); Hybrid; USD 120,000 - 170,000; Full time

Job summary

mpathic is seeking a Program Manager, Human Data Operations to lead end-to-end delivery across cross-functional teams, driving AI safety, evaluation, and red-teaming initiatives for clients on the East Coast.

You will own delivery plans, staffing, and stakeholder communication, acting as the connective tissue across Data Services, QA, Engineering, AI/ML, Product, and Customer Success while scaling program management as the team grows.

Qualifications

• 5+ years of program management, project delivery, operations leadership, or related experience.
• Experience managing large-scale human data, annotation, evaluation, trust & safety, or expert-driven workflows.
• Experience leading distributed teams of contractors, reviewers, annotators, experts, or QA personnel.
• Experience managing customer-facing programs with executive stakeholders.
• Experience operating in startup or high-growth environments.

Responsibilities

• Own end-to-end delivery planning, staffing, execution, quality management, and reporting for multiple concurrent engagements.
• Coordinate cross-functional project pods of experts, annotators, reviewers, red teamers, QA personnel, researchers, engineers, and data scientists.
• Build scalable systems that improve project visibility, quality, throughput, or operational efficiency.
• Partner with executives and leaders to forecast capacity and support business growth.
• Identify expansion opportunities and surface operational improvements to leadership.

Skills

Program management

Operations leadership

Distributed teams

Customer-facing programs

Startup experience

Job description

mpathic is seeking a Program Manager, Human Data Operations to lead end-to-end delivery across cross-functional teams, driving AI safety, evaluation, and red-teaming initiatives for clients on the East Coast.

You will own delivery plans, staffing, and stakeholder communication, acting as the connective tissue across Data Services, QA, Engineering, AI/ML, Product, and Customer Success while scaling program management as the team grows.