AI & RPA Support Systems Engineer

Avalore, LLC; Arlington (VA); On-site; USD 107,000 - 220,000; Full time

Benefits offered by this job

Health care plan

401k plan

Life Insurance

Paid time off

Job summary

Avalore, LLC is seeking a Support Systems Developer/Engineer to design and implement automation for the support desk in Arlington, VA. The role focuses on AI chatbots, RPA, and process optimization to improve response times and user experience.

The position requires a Bachelor's degree, security clearance, and strong English communication. You will develop, test, and deploy custom tools, document solutions, and train the support team while ensuring compliance with security standards.

Qualifications

• Requires Bachelor's Degree.
• Security clearance required.
• English proficiency required.
• Ability to communicate and self-start.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Design improvements to modernize the support desk, including AI chatbots and RPA.
• Automate processes to improve response times and user experience.
• Develop, test, deploy, and document automation solutions for support tools.
• Integrate AI/ML to enable predictive and proactive support.
• Provide guidance and training to the support team on new tools.

Skills

Communication skills

Self-starter

English proficiency

MS Office

Education

Bachelor's Degree

Job description

Avalore, LLC is seeking a Support Systems Developer/Engineer to design and implement automation for the support desk in Arlington, VA. The role focuses on AI chatbots, RPA, and process optimization to improve response times and user experience.

The position requires a Bachelor's degree, security clearance, and strong English communication. You will develop, test, and deploy custom tools, document solutions, and train the support team while ensuring compliance with security standards.