AI Program Manager: Cross-Functional Optimizer

Advantage Partners; Seattle (WA); In loco; USD 120.000 - 170.000; Tempo pieno

Descrizione del lavoro

Advantage Partners is seeking a Technical Program Manager to lead how the firm uses AI to improve efficiency across audit, risk, customer success, sales, and operations. You will assess feasibility, build business cases, and drive AI and automation initiatives from pilots to firm-wide rollouts.

You will map workflows, coordinate internal teams and outside vendors, and ensure compliance with policy and quality standards while reporting results to leadership.

Competenze

• 2–4 years in technical program, project, or product management, business operations, or process improvement.
• Track record of leading cross-functional projects from idea through adoption.
• Hands-on experience using AI assistants and workflow automation platforms to improve real business processes.
• Working knowledge of APIs, data, and how business systems connect, enough to scope a project and push back on one.
• Experience with audit, compliance, or GRC frameworks (SOC 2, ISO 27001, ISO 42001, HITRUST, CMMC) is a strong plus.
• Experience at a professional services, audit, or Big 4 firm is a plus.
• Experience with process mapping, Lean, or similar improvement methods is a plus.
• PMP, Lean Six Sigma, or similar certification is a plus.

Mansioni

• Own the firm's AI roadmap: a prioritized list of where AI can save the most time or unlock the most revenue and efficiencies.
• Map workflows across audit delivery, quality and risk, customer success, sales, and operations to find manual, repetitive, or slow steps.
• Build the business case for each opportunity, estimating hours saved, cost, and impact on revenue and delivery capacity.
• Assess technical feasibility, effort, and trade-offs, and decide whether to buy a tool, build in-house, or simply fix the process.
• Run AI and automation projects from pilot to firm-wide rollout, managing scope, timelines, and dependencies.
• Coordinate work across internal teams, developers, offshore support staff, and outside vendors.
• Prototype solutions yourself with AI assistants and automation tools before handing larger builds to developers.
• Track and report results to leadership, including hours saved, delivery throughput, and revenue per employee.
• Ensure AI use follows our AI Acceptable Use Policy, client confidentiality requirements, and audit quality standards.
• Plan rollouts, training, and documentation so teams adopt the tools and processes we ship.
• Stay current on AI tools and capabilities, and bring forward new ideas that fit our business.

Conoscenze

Cross-functional leadership

Measurable results

Organization & quality

Communication

Change management

Adept understanding of AI

Formazione

PMP or Lean Six Sigma certification

Strumenti

AI assistants

Workflow automation platforms

APIs & data integration

Descrizione del lavoro

Advantage Partners is seeking a Technical Program Manager to lead how the firm uses AI to improve efficiency across audit, risk, customer success, sales, and operations. You will assess feasibility, build business cases, and drive AI and automation initiatives from pilots to firm-wide rollouts.

You will map workflows, coordinate internal teams and outside vendors, and ensure compliance with policy and quality standards while reporting results to leadership.