Technical Program Manager

Advantage Partners; Seattle (WA); On-site; USD 120,000 - 170,000; Full time

Job summary

Advantage Partners is seeking a Technical Program Manager to lead how the firm uses AI to improve efficiency across audit, risk, customer success, sales, and operations. You will assess feasibility, build business cases, and drive AI and automation initiatives from pilots to firm-wide rollouts.

You will map workflows, coordinate internal teams and outside vendors, and ensure compliance with policy and quality standards while reporting results to leadership.

Qualifications

• 2–4 years in technical program, project, or product management, business operations, or process improvement.
• Track record of leading cross-functional projects from idea through adoption.
• Hands-on experience using AI assistants and workflow automation platforms to improve real business processes.
• Working knowledge of APIs, data, and how business systems connect, enough to scope a project and push back on one.
• Experience with audit, compliance, or GRC frameworks (SOC 2, ISO 27001, ISO 42001, HITRUST, CMMC) is a strong plus.
• Experience at a professional services, audit, or Big 4 firm is a plus.
• Experience with process mapping, Lean, or similar improvement methods is a plus.
• PMP, Lean Six Sigma, or similar certification is a plus.

Responsibilities

• Own the firm's AI roadmap: a prioritized list of where AI can save the most time or unlock the most revenue and efficiencies.
• Map workflows across audit delivery, quality and risk, customer success, sales, and operations to find manual, repetitive, or slow steps.
• Build the business case for each opportunity, estimating hours saved, cost, and impact on revenue and delivery capacity.
• Assess technical feasibility, effort, and trade-offs, and decide whether to buy a tool, build in-house, or simply fix the process.
• Run AI and automation projects from pilot to firm-wide rollout, managing scope, timelines, and dependencies.
• Coordinate work across internal teams, developers, offshore support staff, and outside vendors.
• Prototype solutions yourself with AI assistants and automation tools before handing larger builds to developers.
• Track and report results to leadership, including hours saved, delivery throughput, and revenue per employee.
• Ensure AI use follows our AI Acceptable Use Policy, client confidentiality requirements, and audit quality standards.
• Plan rollouts, training, and documentation so teams adopt the tools and processes we ship.
• Stay current on AI tools and capabilities, and bring forward new ideas that fit our business.

Skills

Cross-functional leadership

Measurable results

Organization & quality

Communication

Change management

Adept understanding of AI

Education

PMP or Lean Six Sigma certification

Tools

AI assistants

Workflow automation platforms

APIs & data integration

Job description

What you can expect at Advantage Partners:

We are seeking a Technical Program Manager to lead how Advantage Partners puts AI to work across the firm! Your goal is to help every part of the business deliver higher output and drive cross functional efficiencies.. You will work across audit delivery, quality and risk, customer success, sales, finance, and operations to find where time is being spent, identify where AI and automation can take on that work, and run the projects that put those improvements in place. You'll need to be technical enough to judge what's feasible, what's expensive, and what should wait. You don't need to write production code, but you should be comfortable building with AI tools, mapping workflows, and talking through data and integrations with the people who build them.

Role Description

• Own the firm's AI roadmap: a prioritized list of where AI can save the most time or unlock the most revenue and efficiencies
• Map workflows across audit delivery, quality and risk, customer success, sales, and operations to find manual, repetitive, or slow steps
• Build the business case for each opportunity, estimating hours saved, cost, and impact on revenue and delivery capacity
• Assess technical feasibility, effort, and trade-offs, and decide whether to buy a tool, build in-house, or simply fix the process
• Run AI and automation projects from pilot to firm-wide rollout, managing scope, timelines, and dependencies
• Coordinate work across internal teams, developers, offshore support staff, and outside vendors
• Prototype solutions yourself with AI assistants and automation tools before handing larger builds to developers
• Track and report results to leadership, including hours saved, delivery throughput, and revenue per employee
• Ensure AI use follows our AI Acceptable Use Policy, client confidentiality requirements, and audit quality standards
• Plan rollouts, training, and documentation so teams adopt the tools and processes we ship
• Stay current on AI tools and capabilities, and bring forward new ideas that fit our business

Qualifications

• 2-4 years in technical program, project, or product management, business operations, or process improvement
• Track record of leading cross-functional projects from idea through adoption
• Hands-on experience using AI assistants and workflow automation platforms to improve real business processes
• Working knowledge of APIs, data, and how business systems connect, enough to scope a project and push back on one
• Experience with audit, compliance, or GRC frameworks (SOC 2, ISO 27001, ISO 42001, HITRUST, CMMC) is a strong plus
• Experience at a professional services, audit, or Big 4 firm is a plus
• Experience with process mapping, Lean, or similar improvement methods is a plus
• PMP, Lean Six Sigma, or similar certification is a plus

How to be successful in this role:

• Strong cross-functional leadership: you get people across teams moving in the same direction without direct authority
• A focus on measurable results: you can show the hours saved, not just the tools launched
• High degree of organization and quality work product
• Strong written and verbal communication, with both technical and non-technical audiences
• Ability to say "not now" and explain why, focusing on the opportunities with the biggest payoff
• Comfort with change management, including helping skeptical teams try new ways of working
• Curiosity about how people do their work, and a habit of watching the work before proposing a fix
• Adept understanding of emerging technology, especially AI

About Advantage Partners

Advantage Partners was founded in early 2023 as a full‑fledged professional services and audit firm. Our goal is to help our clients achieve compliance with ease and simplicity and serve as guides throughout the process. We're committed to our client's long term success and lead with a quality first approach in all of our work.