AI Product & Transformation Lead – Global Payments

Merrill; New York (NY); On-site; USD 106,000 - 165,000; Full time

Job summary

Bank of America is seeking an AI Products & Transformation Manager for Global Payments Solutions in New York. You will translate business priorities into focused, execution-ready AI use cases and coordinate across product, technology, data science, risk, and sales teams.

You will lead discovery, governance, and adoption initiatives, designing prompts, retrieval strategies, and production-ready plans while ensuring risk controls and executive-ready reporting.

Qualifications

• Bachelor's degree required.
• 3-5 years of experience in AI transformation, data product management, or payments within financial services.
• Hands-on design, testing and optimization of prompts, AI-enabled UX, and GenAI capabilities.

Responsibilities

• Support the Data and AI product roadmap for Global Payments Solutions by translating business priorities into clear use cases, requirements, delivery plans, and success measures.
• Maintain practical AI product management routines, including prompt libraries, reusable workflows, governance checkpoints, and adoption playbooks.
• Lead discovery and solution design, including prompt frameworks, retrieval strategies, data requirements, and production-ready plans.
• Prepare concise updates on tradeoffs, risks, adoption progress, measurable outcomes, and recommendations for senior stakeholders.
• Coordinate execution across Product, Technology, Data Science, Risk, Compliance, Legal, Operations, Sales, and client-facing teams.

Skills

AI product mgmt

Stakeholder mgmt

GenAI prompts

Payments knowledge

Cross-functional leadership

Education

Bachelor's Degree

Job description

Bank of America is seeking an AI Products & Transformation Manager for Global Payments Solutions in New York. You will translate business priorities into focused, execution-ready AI use cases and coordinate across product, technology, data science, risk, and sales teams.

You will lead discovery, governance, and adoption initiatives, designing prompts, retrieval strategies, and production-ready plans while ensuring risk controls and executive-ready reporting.