AI Product Strategy Lead

Nelnet; Lincoln (NE); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA and FSA

401K/student loan repayment

Life Insurance & AD&D

Employee Assistance Program

Employee stock purchase program

Tuition reimbursement

Performance-based incentive pay

Short- and long-term disability

Wellness program

Job summary

Nelnet Business Services (NBS) seeks an experienced AI Product Manager to shape product strategy and roadmaps for financial technology solutions. You will partner with data, risk, design, and engineering teams to deliver compliant, AI-driven products.

The role emphasizes governance, privacy, and security considerations, with a focus on scalable workflows, automation, and measurable business impact across education-related clients and partners.

Qualifications

• Bachelor’s degree in product management, business, information systems, CS, data science, engineering, economics, or related field.
• Graduate degree or relevant certification in product management, AI, data science, information systems, or responsible AI.
• 5+ years of experience in product management, product strategy, business analysis, digital product development, or automation-related disciplines.
• Skills: Strategic Thinking, AI literacy & prompt engineering, Business process modeling, Data fluency, Cross-functional leadership.

Responsibilities

• Develop AI product strategies and roadmaps aligned with customer needs, business objectives, technology capabilities, and priorities.
• Identify and evaluate opportunities to integrate AI, ML, intelligent decisioning, and automation into products and processes.
• Lead cross-functional AI product initiatives from discovery through prioritization, implementation, measurement, and improvement.
• Design and optimize multi-stage workflows transforming information into insights, recommendations, and business decisions.
• Experience with end-to-end process automation, AI assistants, agentic workflows, multi-agent systems, or regulated digital ecosystems.
• Operate independently in regulated or risk-sensitive environments with privacy, security, and governance considerations.
• Partner with stakeholders to assess feasibility, dependencies, customer impact, and risk.
• Evaluate emerging AI technologies and industry developments to inform product positioning and investment decisions.
• Assess security, privacy, regulatory, ethical, authentication, and fraud considerations for AI-enabled products.
• Build and maintain knowledge bases and operating frameworks to support transparency and adoption.
• Measure and communicate product outcomes, workflow efficiency, adoption, risk, and value to leaders.

Skills

Strategic Thinking

AI Literacy & Prompt Engineering

Business Process Modeling & Optimiz

Data Fluency

Cross-Functional Leadership

Education

Bachelor’s degree in product management, business, information systems, CS, data science, engineering, economics, or related field

Graduate degree, advanced coursework, or relevant certification in product management or AI

Job description

Nelnet Business Services (NBS) seeks an experienced AI Product Manager to shape product strategy and roadmaps for financial technology solutions. You will partner with data, risk, design, and engineering teams to deliver compliant, AI-driven products.

The role emphasizes governance, privacy, and security considerations, with a focus on scalable workflows, automation, and measurable business impact across education-related clients and partners.